No sorry, I don't see that line:

[17-Jul-2012 16:16:19] [session:0] GetParameterValue(): result is 0 (SUCCESS)
[17-Jul-2012 16:16:19] [session:0] Sending message CMD_REQUEST_COMPLETED (size 4

[17-Jul-2012 16:16:20] DBConnect: server=CS9DEV db=(null) login=SYSRDR schema=(n
ull)
[17-Jul-2012 16:16:41] [session:0] Received message CMD_GET_PARAMETER
[17-Jul-2012 16:16:41] [session:0] Requesting parameter "Test(2,3)"
[17-Jul-2012 16:16:41] H_ExternalParameter called for "Test(2,3)" "S"Echo $1 $2"
"
[17-Jul-2012 16:16:41] H_ExternalParameter: command line is ""Echo 2 3""
[17-Jul-2012 16:16:41] H_ExternalParameter (shell exec): worker thread created
[17-Jul-2012 16:16:41] H_ExternalParameter/POpenWorker: worker thread pipe read
result: 00AAF788
[17-Jul-2012 16:16:41] H_ExternalParameter (shell exec): execution status 0
[17-Jul-2012 16:16:41] [session:0] GetParameterValue(): result is 0 (SUCCESS)
[17-Jul-2012 16:16:41] [session:0] Sending message CMD_REQUEST_COMPLETED (size 5
6)

Grtz,Peter.

You should see also something like

[session:0] Requesting parameter "Oracle.DBInfo.IsReachable(DB1)"

is it there? If yes, what is after that line?

Best regards,
Victor

This is the (I think) relevant part of the agent:
...
[17-Jul-2012 14:19:13] [session:0] Sending message CMD_REQUEST_COMPLETED (size 4

[17-Jul-2012 14:19:17] DBConnect: server=CS9DEV db=(null) login=SYSRDR schema=(n
ull)
[17-Jul-2012 14:19:19] [session:0] Received message CMD_GET_PARAMETER
[17-Jul-2012 14:19:19] [session:0] Requesting parameter "Icmp.LastPingTime(143.1
29.11.202)"...

Thank you veruy much in advance!

Grtz,Peter.

Sorry for the late reply too!

Can you please post your full nxagentd.log from the agent run with -D 9. I'm particularly interested in what the agent reports when server asks parameters. Please run the agent,  request Oracle.DBInfo.Name() from the console and then copy the logfile.

(Yes, I know my way around in oracle databases...;-))

1. Yes I can connect via sqlplus to the database using the same username password and the same SID...
2. Yes, I have granted the rights as mentioned.

I personally think it has to do with the NetXMS client-NetXMS server connection... EG: it is also not allowed to edit the clients' config file from the NetXMS console...
If there are other suggestions, please feel free!

Thanxxx in advance!
Grtz,Peter

@prutser said in Subagent: oracle.nsm configuration.:

I really have no idea anymore what has to be changed to make this work. Any help is really appreciated!!

The Oracle subagent report unsupported parameter if the parameter cannot be read from the database. In 99% of cases this means that the database itself is inaccessible.

Please would you double-check that there is a correct TNS name is nxagentd.conf file. If yes then check if you can connect using the same TNS name from command line with sqlplus.

And btw, did you do this?

I'll consult with the person who knows more about Oracle then I do

Btw, is it possible to reference your organization on our users page (https://www.netxms.org/users/)?

Best regards,
Victor

Thank you very much for your answer.
I'm sorry I was not entirely clear, but of course I do use Oracle(DBInfo.IsReachable(DB1)...
Do you hav any other suggestions?

Thank you very much & sincere greetings,
Peter.

BTW: We happily use NetXMS since release 0.2x I guess

You should specify database id when reading Oracle-specific parameters. In your config database id is DB1, so you should specify parameters as

Oracle.DBInfo.IsReachable(DB1)
Oracle.DBInfo.Name(DB1)

and so on. List of available parameters can be found here: http://wiki.netxms.org/wiki/Oracle_Monitoring_Subagent.

Best regards,
Victor