<![CDATA[Connection point information cannot be found (NetXMS 1.2.4)]]>Hi.

When I use in NetXMS 1.2.4 either "Find IP Address" or "Find MAC Address" tools, I get the following warning message:

Connection point information cannot be found

Best regards.

Find_IP-MAC_error.png

]]>https://forum.netxms.org/topic/2041/connection-point-information-cannot-be-found-netxms-1.2.4RSS for NodeFri, 13 Nov 2026 07:24:28 GMTWed, 28 Nov 2012 09:02:09 GMT60<![CDATA[Reply to Connection point information cannot be found (NetXMS 1.2.4) on Wed, 28 Nov 2012 10:48:42 GMT]]>Hi Victor.

Is it for all addresses or only for some?

This happens with every address (IP/MAC) I've tried to find.

What switches you are using in your network?

Cisco Nexus n5000, Cisco Nexus 1010, Cisco Nexus 1000, Cisco Catalyst 4500, Cisco Catalyst s72033, Cisco Catalyst C3750E, Cisco Catalyst C3500XL, Cisco 2801, Cisco Catalyst c6sup2_rp, Cisco Catalyst C2950, Cisco Catalyst C2970, Cisco Catalyst CBS31X0, HP Procurve 2810-24G, HP Procurve 1810G, HP Procurve 2910al-48G, HP Procurve 2650, HP Procurve 2824, etc.

Is it possible to read forwarding database from switches (Tools -> Info -> Switch forwarding database)?

Yes for:

  • Cisco Catalyst s72033 (only 1 interface to several)
  • Cisco Catalyst C3750E (only 2 interfaces to several)
  • Cisco Nexus 1000 (only 1 interface to several)
  • Cisco Catalyst C2970 (only 1 interface to several)
  • Cisco Catalyst C3500XL
  • HP Procurve 2810-24G
  • HP Procurve 1810G
  • HP Procurve 2910al-48G
  • HP Procurve 2650
  • HP Procurve 2824

Best regards.

]]>https://forum.netxms.org/post/9011https://forum.netxms.org/post/9011Wed, 28 Nov 2012 10:48:42 GMT<![CDATA[Reply to Connection point information cannot be found (NetXMS 1.2.4) on Wed, 28 Nov 2012 09:41:39 GMT]]>Hi!

Is it for all addresses or only for some? What switches you are using in your network? Is it possible to read forwarding database from switches (Tools -> Info -> Switch forwarding database)?

Best regards,
Victor

]]>https://forum.netxms.org/post/9009https://forum.netxms.org/post/9009Wed, 28 Nov 2012 09:41:39 GMT