<![CDATA[H3C S5500-52C-PWR-EI Network Driver]]>Hi,

We have HP/H3C switches however when polling data it says  New network device driver selected: GENERIC instead of HP or H3c. Please advise how to fix it. Thanks

here's the Poll log.

[01.03.2013 17:00:52] **** Poll request sent to server ****
[01.03.2013 17:00:52] Poll request accepted
[01.03.2013 17:00:52] Checking node's capabilities...
[01.03.2013 17:00:52] Starting configuration poll for node 10.192.16.67
[01.03.2013 17:00:52]    Checking NetXMS agent...
[01.03.2013 17:00:53]    Checking SNMP...
[01.03.2013 17:00:53]    System description changed to H3C Comware Platform Software, Software Version 5.20 Release 2210 H3C S5500-52C-PWR-EI Copyright (c) 2004-2011 Hangzhou H3C Tech. Co., Ltd. All rights reserved.
[01.03.2013 17:00:53]    SNMP agent is active (version 2c)
[01.03.2013 17:00:53]    New network device driver selected: GENERIC

]]>https://forum.netxms.org/topic/2222/h3c-s5500-52c-pwr-ei-network-driverRSS for NodeFri, 13 Nov 2026 12:28:33 GMTFri, 01 Mar 2013 09:13:25 GMT60<![CDATA[Reply to H3C S5500-52C-PWR-EI Network Driver on Wed, 27 Mar 2013 02:03:16 GMT]]>thanks, I'll wait for the next release.

]]>https://forum.netxms.org/post/10005https://forum.netxms.org/post/10005Wed, 27 Mar 2013 02:03:16 GMT<![CDATA[Reply to H3C S5500-52C-PWR-EI Network Driver on Wed, 20 Mar 2013 07:29:12 GMT]]>Hi!

Based on system description it is HP A-series switch (actually H3C device with HP branding), not E-series. It will be covered by H3C driver.

Best regards,
Victor

]]>https://forum.netxms.org/post/9955https://forum.netxms.org/post/9955Wed, 20 Mar 2013 07:29:12 GMT<![CDATA[Reply to H3C S5500-52C-PWR-EI Network Driver on Tue, 19 Mar 2013 10:18:10 GMT]]>ive created a new topic for the shoretel issue 🙂

link to the post:
https://www.netxms.org/forum/general-support/shoretel-drivers/

HP E-series supported already, driver's name is PROCURVE. If you have E-series switch for which generic driver is selected, please send me it's SNMP object id.

System Description
HP Comware Platform Software, Software Version 5.20, Release 1211P02 HP A5820X-24XG-SFP+ Switch Copyright (c) 2010-2011 Hewlett-Packard Development Company, L.P.

SNMP Object ID
.1.3.6.1.4.1.25506.11.1.23

]]>https://forum.netxms.org/post/9951https://forum.netxms.org/post/9951Tue, 19 Mar 2013 10:18:10 GMT<![CDATA[Reply to H3C S5500-52C-PWR-EI Network Driver on Fri, 01 Mar 2013 16:11:58 GMT]]>

HP E-series supported already, driver's name is PROCURVE. If you have E-series switch for which generic driver is selected, please send me it's SNMP object id.

will double check and provide feedback 🙂

For creating driver for Shoretel switches, I need MIBs for them and result of SNMP walk of .1.3.6.1.4.1. Ideally also remote access to the device so I can test driver.

I will post here snmp walk result here... For the remote access, i will seek approval and let you know if its possible.

Thanks

]]>https://forum.netxms.org/post/9819https://forum.netxms.org/post/9819Fri, 01 Mar 2013 16:11:58 GMT<![CDATA[Reply to H3C S5500-52C-PWR-EI Network Driver on Fri, 01 Mar 2013 14:34:32 GMT]]>HP E-series supported already, driver's name is PROCURVE. If you have E-series switch for which generic driver is selected, please send me it's SNMP object id.

For creating driver for Shoretel switches, I need MIBs for them and result of SNMP walk of .1.3.6.1.4.1. Ideally also remote access to the device so I can test driver.

Best regards,
Victor

]]>https://forum.netxms.org/post/9816https://forum.netxms.org/post/9816Fri, 01 Mar 2013 14:34:32 GMT<![CDATA[Reply to H3C S5500-52C-PWR-EI Network Driver on Fri, 01 Mar 2013 14:12:48 GMT]]>Thanks. Looking forward for the next release. By the way can you include the E-series too?

Other problem i encounter same in this one is my Shoretel switches.

  • Shoregear 24A
  • Shoregear E1k
  • Shoregear 220E1
  • Shoregear 90
  • Shoregear 90V

Please let me know how can i help...

Thanks again

]]>https://forum.netxms.org/post/9815https://forum.netxms.org/post/9815Fri, 01 Mar 2013 14:12:48 GMT<![CDATA[Reply to H3C S5500-52C-PWR-EI Network Driver on Fri, 01 Mar 2013 09:16:12 GMT]]>Hi!

Driver for H3C (HP A series) switches is not ready yet. I have access to some HP A55xx devices, so driver will be provided in one of next releases.

Best regards,
Victor

]]>https://forum.netxms.org/post/9809https://forum.netxms.org/post/9809Fri, 01 Mar 2013 09:16:12 GMT