<![CDATA[netxmsd 1.2.6 crashes unexpected]]>Hello Viktor,
since we update NetXMS to version 1.2.6 the netxmsd crashes approximately every 30 min.
We are running on Windows Server 2008R2 and using a MS SQL 2008r2 DB

The Event log shows following:

Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Faulting application name: netxmsd.exe, version: 0.0.0.0, time stamp: 0x51279362
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
Faulting process id: 0x7d2c
Faulting application start time: 0x01ce1e6038a998bb
Faulting application path: C:\NetXMS\bin\netxmsd.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

I can also send you a crash dump.

Any idea?

Regards,
Jörg

]]>https://forum.netxms.org/topic/2251/netxmsd-1.2.6-crashes-unexpectedRSS for NodeFri, 13 Nov 2026 13:41:24 GMTFri, 15 Mar 2013 09:09:40 GMT60<![CDATA[Reply to netxmsd 1.2.6 crashes unexpected on Tue, 26 Mar 2013 20:11:28 GMT]]>Hi!

Did you recompile your custom driver after NetXMS server upgrade?

Best regards,
Victor

]]>https://forum.netxms.org/post/10001https://forum.netxms.org/post/10001Tue, 26 Mar 2013 20:11:28 GMT<![CDATA[Reply to netxmsd 1.2.6 crashes unexpected on Tue, 26 Mar 2013 08:11:16 GMT]]>Hi Victor,
I found the issue. I'm using a own NetworkDeviceDriver for Enterasys Switches which causing these unexpected crash.
But it is still a miracle, because everthing works fine with the old version (1.2.5) of NetXMS.
I can poll everything from the console (right mouse click -> poll -> topology, etc.) without any problems.
Only when the server does the automatic poll it crashes unexpected.
Any idea where I could have a look?
I attached also a log file with debug 9.

Best regards,
Jörg

netxms_error.zip

]]>https://forum.netxms.org/post/9998https://forum.netxms.org/post/9998Tue, 26 Mar 2013 08:11:16 GMT<![CDATA[Reply to netxmsd 1.2.6 crashes unexpected on Thu, 21 Mar 2013 10:11:19 GMT]]>Hi Victor,

this is allready done.
Unfortunately, no crash dump were created by NetXMS during the crash.

Best regards,
Jörg

]]>https://forum.netxms.org/post/9976https://forum.netxms.org/post/9976Thu, 21 Mar 2013 10:11:19 GMT<![CDATA[Reply to netxmsd 1.2.6 crashes unexpected on Thu, 21 Mar 2013 09:46:23 GMT]]>Hi!

No news yet. In the meantime, could you also add

CreateCrashDumps = yes
DumpDirectory = some writeable directory

to your netxmsd.conf? It will create NetXMS own crash dumps and info files  in given directory.

Best regards,
Victor

]]>https://forum.netxms.org/post/9974https://forum.netxms.org/post/9974Thu, 21 Mar 2013 09:46:23 GMT<![CDATA[Reply to netxmsd 1.2.6 crashes unexpected on Wed, 20 Mar 2013 07:34:24 GMT]]>Hi Victor,

any news on this?
Additional Information: The crash occurs always after exactly 32 minutes.

Regards,

Jörg

]]>https://forum.netxms.org/post/9956https://forum.netxms.org/post/9956Wed, 20 Mar 2013 07:34:24 GMT<![CDATA[Reply to netxmsd 1.2.6 crashes unexpected on Fri, 15 Mar 2013 09:35:16 GMT]]>Hi Victor,

you can download the crash dump here: https://mc.gmx.net/client/index.html?path=cdump von Hesse.Joerg%40gmx.net&token=BF4D8CA5611A87DA&mandant=01&locale=de&viewType=0&lang=de&username=@nonymous&incarnation=gmx_de

Best regards,

Jörg

]]>https://forum.netxms.org/post/9926https://forum.netxms.org/post/9926Fri, 15 Mar 2013 09:35:16 GMT<![CDATA[Reply to netxmsd 1.2.6 crashes unexpected on Fri, 15 Mar 2013 09:18:20 GMT]]>Hi!

Crash dump could be very helpful.

Best regards,
Victor

]]>https://forum.netxms.org/post/9925https://forum.netxms.org/post/9925Fri, 15 Mar 2013 09:18:20 GMT