<![CDATA[netxms hangs every 7-8 days]]>i have a netxms version 1.2.8 running on dedicated windows server 2003.
works very fine but every 7 or 8 days the core process hangs and stops any netxms activities, also stops the nxmc console response.

no error logged on the log file.

how can i start the troubleshooting?

]]>https://forum.netxms.org/topic/2579/netxms-hangs-every-7-8-daysRSS for NodeFri, 13 Nov 2026 11:31:13 GMTMon, 02 Sep 2013 18:36:23 GMT60<![CDATA[Reply to netxms hangs every 7-8 days on Mon, 16 Sep 2013 08:00:21 GMT]]>Hi just found this thread, I'm also having issues with this version stopping about once a week. I'm running MySQL as backend, but I'll wait to see if the next version fixes it and give you feedback then.
Keep up the good work, you're doing a great job!

]]>https://forum.netxms.org/post/11297https://forum.netxms.org/post/11297Mon, 16 Sep 2013 08:00:21 GMT<![CDATA[Reply to netxms hangs every 7-8 days on Wed, 11 Sep 2013 16:24:51 GMT]]>Deadlock is already fixed, so if you don't have performance issues with sqlite, you can keep running server on it.

Best regards,
Victor

]]>https://forum.netxms.org/post/11267https://forum.netxms.org/post/11267Wed, 11 Sep 2013 16:24:51 GMT<![CDATA[Reply to netxms hangs every 7-8 days on Wed, 11 Sep 2013 11:26:08 GMT]]>I'm thinking to migrate to MySql, does this improve the situation?

Regards

V.G.

]]>https://forum.netxms.org/post/11260https://forum.netxms.org/post/11260Wed, 11 Sep 2013 11:26:08 GMT<![CDATA[Reply to netxms hangs every 7-8 days on Wed, 11 Sep 2013 05:50:17 GMT]]>Internal state was a bit strange at first glance, this is why I was asking. But SQLite backend explains it. SQLite driver is different from all other drivers and having multiple db connections has no effect on it because internally all queries done from single thread anyway. Because of that systems with sqlite backend had much more chance to encounter deadlock you encountered.

Best regards,
Victor

]]>https://forum.netxms.org/post/11256https://forum.netxms.org/post/11256Wed, 11 Sep 2013 05:50:17 GMT<![CDATA[Reply to netxms hangs every 7-8 days on Tue, 10 Sep 2013 17:59:46 GMT]]>Hi Victor

Thanks very much for this excelent work.

  1. sqllite
  2. EnableMultipleDBConnections is set to 1
]]>https://forum.netxms.org/post/11255https://forum.netxms.org/post/11255Tue, 10 Sep 2013 17:59:46 GMT<![CDATA[Reply to netxms hangs every 7-8 days on Tue, 10 Sep 2013 15:27:07 GMT]]>I probably found the deadlock. I'll fix it in upcoming 1.2.9 release. I have some additional questions though:

  1. what database you are using as backend?
  2. do you have option EnableMultipleDBConnections set to 1?

Best regards,
Victor

]]>https://forum.netxms.org/post/11254https://forum.netxms.org/post/11254Tue, 10 Sep 2013 15:27:07 GMT<![CDATA[Reply to netxms hangs every 7-8 days on Tue, 10 Sep 2013 10:08:43 GMT]]>Sorry, I forgot that it was intentional crash 🙂

]]>https://forum.netxms.org/post/11252https://forum.netxms.org/post/11252Tue, 10 Sep 2013 10:08:43 GMT<![CDATA[Reply to netxms hangs every 7-8 days on Tue, 10 Sep 2013 09:08:52 GMT]]>Hi Victor

I did as you suggested above.

Once the server stopped responding to any nxmc (locally, W7 and android) i used manually the nxadm tool and forced server crash by entering command raise access

]]>https://forum.netxms.org/post/11249https://forum.netxms.org/post/11249Tue, 10 Sep 2013 09:08:52 GMT<![CDATA[Reply to netxms hangs every 7-8 days on Tue, 10 Sep 2013 06:35:24 GMT]]>Hi!

Are you using nxadm either manually or from some scripts? According to crash dump server crashed hen processing some command from nxadm.

Best regards,
Victor

]]>https://forum.netxms.org/post/11243https://forum.netxms.org/post/11243Tue, 10 Sep 2013 06:35:24 GMT<![CDATA[Reply to netxms hangs every 7-8 days on Sun, 08 Sep 2013 09:51:04 GMT]]>Hi Victor

here is the dump as you request...

NetxmsLog.zip

]]>https://forum.netxms.org/post/11235https://forum.netxms.org/post/11235Sun, 08 Sep 2013 09:51:04 GMT<![CDATA[Reply to netxms hangs every 7-8 days on Tue, 03 Sep 2013 10:52:12 GMT]]>thanks a lot for your support

i do......

]]>https://forum.netxms.org/post/11202https://forum.netxms.org/post/11202Tue, 03 Sep 2013 10:52:12 GMT<![CDATA[Reply to netxms hangs every 7-8 days on Tue, 03 Sep 2013 07:02:55 GMT]]>Hi!

Please enable crash dumps on the server (see this page for instructions: http://wiki.netxms.org/wiki/UM::Troubleshooting).
When server hangs next time, try to connect to it with nxadm tool and force server crash by entering command raise access. Then send resulting dump to me for analysis.

Best regards,
Victor

]]>https://forum.netxms.org/post/11193https://forum.netxms.org/post/11193Tue, 03 Sep 2013 07:02:55 GMT