<![CDATA[Freezing Agents]]>Hi,

i am using v1.2.3 with agents on windows 2008 r2.
i got an error that the agent has changed state to unsupported.
i looked at the service and it was in running mode and only restart to the agent solved the problem.
the agents are configured with watchdog.

what could be the problem ?

10x,
Lindeamon

]]>https://forum.netxms.org/topic/3131/freezing-agentsRSS for NodeFri, 13 Nov 2026 15:13:15 GMTThu, 01 May 2014 14:19:24 GMT60<![CDATA[Reply to Freezing Agents on Sun, 20 Jul 2014 09:35:07 GMT]]>Hi victor,

i didn't get the chance to run one of the agents in debug mode but i have noticed that after a power failure or lost of communication to the server the agents changes their status either to "1" or just freeze and they do not restore their connection when the server is connected again.

hope it will help you find something.

Best Regards,
Lindeamon

]]>https://forum.netxms.org/post/14420https://forum.netxms.org/post/14420Sun, 20 Jul 2014 09:35:07 GMT<![CDATA[Reply to Freezing Agents on Tue, 27 May 2014 15:11:16 GMT]]>Hi!

Good news, let's hope it is fixed now 🙂

Best regards,
Victor

]]>https://forum.netxms.org/post/14002https://forum.netxms.org/post/14002Tue, 27 May 2014 15:11:16 GMT<![CDATA[Reply to Freezing Agents on Tue, 27 May 2014 13:34:23 GMT]]>hi victor,

upgraded to 1.2.14 and don't want to jinks it but non of the agents froze.

Best Regards,
Lindeamon

]]>https://forum.netxms.org/post/14000https://forum.netxms.org/post/14000Tue, 27 May 2014 13:34:23 GMT<![CDATA[Reply to Freezing Agents on Mon, 05 May 2014 13:33:20 GMT]]>Hi Victor,

that would be very hard since there is now reoccurring pattern that i can foresee when the agent will freeze.
i will try to run one of the agents in debug mode all the time.

Best Regards,
Lindeamon

]]>https://forum.netxms.org/post/13789https://forum.netxms.org/post/13789Mon, 05 May 2014 13:33:20 GMT<![CDATA[Reply to Freezing Agents on Mon, 05 May 2014 12:57:37 GMT]]>Hi!

Could you run agent in debug mode and provide me with debug log (at least last messages before freeze)?

Best regards,
Victor

]]>https://forum.netxms.org/post/13784https://forum.netxms.org/post/13784Mon, 05 May 2014 12:57:37 GMT