<![CDATA[Windows Service Install Hangs]]>I have tried to install 1.2.17 on Windows but the install hangs when checking the netxms core service.  I get a check mark by Installing service.  It works correctly in 1.2.16.  Any suggestions?  Thank you for your assistance.

]]>https://forum.netxms.org/topic/3508/windows-service-install-hangsRSS for NodeFri, 13 Nov 2026 09:56:39 GMTWed, 10 Dec 2014 15:55:02 GMT60<![CDATA[Reply to Windows Service Install Hangs on Thu, 29 Jan 2015 08:29:19 GMT]]>Hi Victor,

it seems that unfortunally the problem isn´t solved. I tried to install the M2. Before I tried this I had to uninstall the server and the Core Service. The uninstaller wasn´t able to uninstall the core service. So I hat delete the service with the sc delete command. After that I restarted the server. After the restart I run the M2 installer. At the last step the installer wants to start the core - but he wasn´t able to start the service. So I have killed the netxmsd process.
Restarted the server again. Try to start the process manually: Error 1053. Then the same procedure: change the path of the logfile, try to start netxmsd -D9 but there were no file created an no response in the command window.
Any ideas? Thanks.

]]>https://forum.netxms.org/post/15825https://forum.netxms.org/post/15825Thu, 29 Jan 2015 08:29:19 GMT<![CDATA[Reply to Windows Service Install Hangs on Wed, 14 Jan 2015 10:27:05 GMT]]>Hi Victor,

Thanks for information. Please let us know when mentioned fix will be ready to download.

Regards, Grzegorz.

]]>https://forum.netxms.org/post/15700https://forum.netxms.org/post/15700Wed, 14 Jan 2015 10:27:05 GMT<![CDATA[Reply to Windows Service Install Hangs on Tue, 13 Jan 2015 10:18:35 GMT]]>Hi,

I was able to reproduce problem with netxmsd.exe hang (on Windows Server 2003 32 bit). I'll publish installer with a fix later today.

Best regards,
Victor

]]>https://forum.netxms.org/post/15691https://forum.netxms.org/post/15691Tue, 13 Jan 2015 10:18:35 GMT<![CDATA[Reply to Windows Service Install Hangs on Tue, 13 Jan 2015 06:53:58 GMT]]>Hi Victor,

I set the path LOGFile = C:\netxms.log
This is an existing emty file. Then I had started the netxmsd -D9 from command line.
The file kept emty an in the command line there will no reply. You can't terminate with <ctrl>+<c>.

I had testet to set the path to LOGFile = {c:\netxms.log}, but it dosn't work,too.

Yesterday I had for testing the version installed on windows 7 64Bit - it works fine.

Best regards,
Christian

]]>https://forum.netxms.org/post/15690https://forum.netxms.org/post/15690Tue, 13 Jan 2015 06:53:58 GMT<![CDATA[Reply to Windows Service Install Hangs on Mon, 12 Jan 2015 22:45:20 GMT]]>Can you please change LogFile from {syslog} to some file and run netxmsd -D9 from command line? It should show at least some messages.

Best regards,
Victor

]]>https://forum.netxms.org/post/15688https://forum.netxms.org/post/15688Mon, 12 Jan 2015 22:45:20 GMT<![CDATA[Reply to Windows Service Install Hangs on Mon, 12 Jan 2015 16:07:15 GMT]]>Hi Victor,

yes, sure:

#
# NetXMS Server configuration file
# Created by NetXMS Server configuration wizard at Mon Jan 12 10:57:21 2015
#
LogFile = {syslog}
DBDriver = mysql.ddr
DBServer = localhost
DBName = netxms_db
DBLogin = netxms
DBPassword = netxms
LogFailedSQLQueries = yes

The DBPassword is another. I replaced it for the posting. In real it is an complex password with charcaters, numbers and an $.

Best regards,
Christian

]]>https://forum.netxms.org/post/15687https://forum.netxms.org/post/15687Mon, 12 Jan 2015 16:07:15 GMT<![CDATA[Reply to Windows Service Install Hangs on Mon, 12 Jan 2015 15:39:03 GMT]]>Hi,

can you please show your netxmsd.conf?

Best regards,
Victor

]]>https://forum.netxms.org/post/15685https://forum.netxms.org/post/15685Mon, 12 Jan 2015 15:39:03 GMT<![CDATA[Reply to Windows Service Install Hangs on Mon, 12 Jan 2015 09:24:44 GMT]]>I've the same problem under 2003 32Bit.
If I run the netxmsd.exe -D9 there will be no answer. Seems the programm hangs.
Is there any solution?

best regards,
Christian

]]>https://forum.netxms.org/post/15679https://forum.netxms.org/post/15679Mon, 12 Jan 2015 09:24:44 GMT<![CDATA[Reply to Windows Service Install Hangs on Tue, 16 Dec 2014 18:46:01 GMT]]>This is actually a Windows XP machine.  I have tried the suggestions and stopping the services but the install still hangs.

]]>https://forum.netxms.org/post/15547https://forum.netxms.org/post/15547Tue, 16 Dec 2014 18:46:01 GMT<![CDATA[Reply to Windows Service Install Hangs on Fri, 12 Dec 2014 08:41:33 GMT]]>@m1975michael said in Windows Service Install Hangs:

I have tried to install 1.2.17 on Windows but the install hangs when checking the netxms core service.  I get a check mark by Installing service.  It works correctly in 1.2.16.  Any suggestions?  Thank you for your assistance.

Which OS do you use? There seems to be a problem with Windows Server 2003 and NetXMS 1.2.17.
https://www.netxms.org/forum/installation/upgrade-from-1-2-16-to-1-2-17-error/
https://www.netxms.org/forum/general-support/error-while-upgrading-to-1-2-17/

]]>https://forum.netxms.org/post/15520https://forum.netxms.org/post/15520Fri, 12 Dec 2014 08:41:33 GMT<![CDATA[Reply to Windows Service Install Hangs on Thu, 11 Dec 2014 13:42:40 GMT]]>Try to  stop the SQL Backend Service too and all what netxms is using ^^

]]>https://forum.netxms.org/post/15513https://forum.netxms.org/post/15513Thu, 11 Dec 2014 13:42:40 GMT<![CDATA[Reply to Windows Service Install Hangs on Thu, 11 Dec 2014 13:06:02 GMT]]>The service was off.  I even uninstalled 1.2.16 and tried a fresh install of 1.2.17.  I made sure none of the services were installed before I attempted the fresh install.

]]>https://forum.netxms.org/post/15512https://forum.netxms.org/post/15512Thu, 11 Dec 2014 13:06:02 GMT<![CDATA[Reply to Windows Service Install Hangs on Thu, 11 Dec 2014 10:29:49 GMT]]>Hey if u have Installed 1.2.16 already on ur System , try to turn off the Service NetXMS Core and run the installation again , this should help ^^

]]>https://forum.netxms.org/post/15510https://forum.netxms.org/post/15510Thu, 11 Dec 2014 10:29:49 GMT