<![CDATA[SNMP Mib Explorer crash on v2.0-M2]]>Hi,

after upgrade (without errors) from 1.2.17 -> 2.0-M2 i can't open the SNMP-MIB-Explorer. The Console try's to open the Mib-Explorer but crash without any error.

The new Version run in a Testenvironment on a unix-based vmware. On my production vm (1.2.17) it works fine.

Has anyone an idea?  😮

]]>https://forum.netxms.org/topic/3585/snmp-mib-explorer-crash-on-v2.0-m2RSS for NodeFri, 13 Nov 2026 13:07:41 GMTWed, 04 Feb 2015 10:45:59 GMT60<![CDATA[Reply to SNMP Mib Explorer crash on v2.0-M2 on Tue, 26 Jan 2016 11:24:06 GMT]]>hi tomaskir,

your guess was correct. The memory was unset.
After a search on the web,  i made the change on CATALINA_OPTS="-Xms2048M -Xmx2048M".
this change should be in setenv.sh file (create it if doesn't exist) as [export CATALINA_OPTS="-Xms2048M -Xmx2048M"] in the same directory as catalina.sh wich will load it at the start. After  a tomcat restart i was able to open MIB Explorer on Web interface.

thanks again and have a nice day  🙂

]]>https://forum.netxms.org/post/19005https://forum.netxms.org/post/19005Tue, 26 Jan 2016 11:24:06 GMT<![CDATA[Reply to SNMP Mib Explorer crash on v2.0-M2 on Mon, 25 Jan 2016 14:53:30 GMT]]>sorry but i got http 404 not found, it seems that ubuntu repositroy does not install manager app auto so i have to resolve this issues and i will return to the forum tomorow

thanks for you help.

]]>https://forum.netxms.org/post/18987https://forum.netxms.org/post/18987Mon, 25 Jan 2016 14:53:30 GMT<![CDATA[Reply to SNMP Mib Explorer crash on v2.0-M2 on Mon, 25 Jan 2016 14:04:27 GMT]]>Please check in Server Manager (http://[ip/fqdn]:8080/manager/status) if the correct memory really is set.

You should see under JVM something like this:
JVM
Free memory: 423.20 MB Total memory: 495.37 MB Max memory: 1007.37 MB

]]>https://forum.netxms.org/post/18983https://forum.netxms.org/post/18983Mon, 25 Jan 2016 14:04:27 GMT<![CDATA[Reply to SNMP Mib Explorer crash on v2.0-M2 on Mon, 25 Jan 2016 13:40:57 GMT]]>i have tried with "-Djava.awt.headless=true -Xms2048M -Xmx2048M" and with your suggestion but i cannot open the MIB Explorer on Web UI [chrome  and FireFox browser].
it shows processing for some times and we got nothing however in the windows console app it work without any problem.
it's a fresh install did i forget something to intall ?

please help

]]>https://forum.netxms.org/post/18981https://forum.netxms.org/post/18981Mon, 25 Jan 2016 13:40:57 GMT<![CDATA[Reply to SNMP Mib Explorer crash on v2.0-M2 on Mon, 25 Jan 2016 13:21:40 GMT]]>@ndaami said in SNMP Mib Explorer crash on v2.0-M2:

thanks for your reply,

okay i understood the idea ! My tomcat version is 8 and his default JAVA_OPTS is "-Djava.awt.headless=true -Xms128M" but i have some questions.

what's the difference between Xms and Xmx options ?
how to optimize such parameters, known that my os is ubuntu server 14 with 8 Gb RAM ?

finally should i use "-Djava.awt.headless=true -Xms1024M -Xmx1024M"

thanks again.

Xms is the amount of memory Tomcat allocates on startup.
Xmx is the max memory Tomcat will allocate.

What these values should be set at depends on how many applications are running on your Tomcat, and how many users are using them.
For NetXMS Console, I would recommend atleast 256MB of RAM per concurrent user of your web UI.

All together I recommend something like this:

-Djava.awt.headless=true -Djava.security.egd=file:/dev/./urandom -Xms????M -Xmx????M -XX:+UseConcMarkSweepGC -XX:+DisableExplicitGC

Replace the ?s with the amount of memory you want to allocate to Tomcat.
There are also many articles on the web on Tomcat tuning.

]]>https://forum.netxms.org/post/18977https://forum.netxms.org/post/18977Mon, 25 Jan 2016 13:21:40 GMT<![CDATA[Reply to SNMP Mib Explorer crash on v2.0-M2 on Mon, 25 Jan 2016 13:05:05 GMT]]>thanks for your reply,

okay i understood the idea ! My tomcat version is 8 and his default JAVA_OPTS is "-Djava.awt.headless=true -Xms128M" but i have some questions.

what's the difference between Xms and Xmx options ?
how to optimize such parameters, known that my os is ubuntu server 14 with 8 Gb RAM ?

finally should i use "-Djava.awt.headless=true -Xms1024M -Xmx1024M"

thanks again.

]]>https://forum.netxms.org/post/18975https://forum.netxms.org/post/18975Mon, 25 Jan 2016 13:05:05 GMT<![CDATA[Reply to SNMP Mib Explorer crash on v2.0-M2 on Mon, 25 Jan 2016 12:37:03 GMT]]>@ndaami said in SNMP Mib Explorer crash on v2.0-M2:

Hi Victor,

Can you give us more details about -Xms and -Xmx options  and how/where can we change it ?

They need to be set for Tomcat.
You need to pass -Xms and -Xmx startup parameters to the JVM.

How to set them differs depending on how you installed Tomcat.
Depending on your Tomcat packaging, you need to set those in the Tomcat startup script (usually '/etc/init.d/tomcat8' or similiar).
For some distributions you can however modify '/etc/default/tomcat8' where those parameters are kept.

I suggest looking at the documentation and finding out how your package sets the 'JAVA_OPTS' Tomcat parameters.

]]>https://forum.netxms.org/post/18973https://forum.netxms.org/post/18973Mon, 25 Jan 2016 12:37:03 GMT<![CDATA[Reply to SNMP Mib Explorer crash on v2.0-M2 on Mon, 25 Jan 2016 12:29:52 GMT]]>Hi Victor,

Can you give us more details about -Xms and -Xmx options  and how/where can we change it ?

]]>https://forum.netxms.org/post/18972https://forum.netxms.org/post/18972Mon, 25 Jan 2016 12:29:52 GMT<![CDATA[Reply to SNMP Mib Explorer crash on v2.0-M2 on Thu, 05 Feb 2015 14:17:35 GMT]]>Oh no  :-[, is embarrassing to me. I resized the heap size for nxmc application. Thats it...

]]>https://forum.netxms.org/post/15884https://forum.netxms.org/post/15884Thu, 05 Feb 2015 14:17:35 GMT<![CDATA[Reply to SNMP Mib Explorer crash on v2.0-M2 on Thu, 05 Feb 2015 14:13:21 GMT]]>Is it web UI or desktop console? For web UI, you have to change -Xms and -Xmx options in tomcat startup script. For desktop console, you can edit nxmc.ini file and change Xms and Xmx options there.

Best regards,
Victor

]]>https://forum.netxms.org/post/15883https://forum.netxms.org/post/15883Thu, 05 Feb 2015 14:13:21 GMT<![CDATA[Reply to SNMP Mib Explorer crash on v2.0-M2 on Thu, 05 Feb 2015 13:53:30 GMT]]>I know i've to encrease my heap size. Bit I've no idea where i've to do it... Is there a java config file available or is a misstake in tomcat configuration?

]]>https://forum.netxms.org/post/15882https://forum.netxms.org/post/15882Thu, 05 Feb 2015 13:53:30 GMT<![CDATA[Reply to SNMP Mib Explorer crash on v2.0-M2 on Thu, 05 Feb 2015 13:33:57 GMT]]>Hi Victor,

following is logged whe i try to open the MIB-Explorer:

!ENTRY org.eclipse.rap.ui 4 0 2015-02-05 14:30:51.549
!MESSAGE Unhandled event loop exception
!STACK 0
java.lang.OutOfMemoryError: Java heap space

thanks in advanced

]]>https://forum.netxms.org/post/15881https://forum.netxms.org/post/15881Thu, 05 Feb 2015 13:33:57 GMT<![CDATA[Reply to SNMP Mib Explorer crash on v2.0-M2 on Wed, 04 Feb 2015 14:12:14 GMT]]>Hi Victor,

i'll check this and give you feedback (latest tomotrrow)...

thx for help

]]>https://forum.netxms.org/post/15874https://forum.netxms.org/post/15874Wed, 04 Feb 2015 14:12:14 GMT<![CDATA[Reply to SNMP Mib Explorer crash on v2.0-M2 on Wed, 04 Feb 2015 10:52:11 GMT]]>Hi,

do you have anything logged in $HOME/.nxmc/data/.metadata/.log ?

Best regards,
Victor

]]>https://forum.netxms.org/post/15870https://forum.netxms.org/post/15870Wed, 04 Feb 2015 10:52:11 GMT