<![CDATA[node staus = 5 not updated]]>HI,

When a node goes down, and gets status 5 (node unknown) it will never come back online.
I have to do a manually to poll -> configuration(full) to get back the online status of the node.
It looks once the node gets status 5 it will no longer updated in netxms.

Is that a normal behavior? or bad configuration?

Regards

Denis

]]>https://forum.netxms.org/topic/3770/node-staus-5-not-updatedRSS for NodeFri, 13 Nov 2026 09:19:37 GMTMon, 11 May 2015 21:55:39 GMT60<![CDATA[Reply to node staus = 5 not updated on Fri, 04 Dec 2015 08:31:57 GMT]]>@d-ray said in node staus = 5 not updated:

Still the same issu in version (2.0-RC2)
When the wan connection goes down from a remote host (proxy) the host gets status 4.
When the wan is back online the host stays on status 4 until you manually do a "poll configuration (full)"
A status poll or configuration poll manually doesn't work.
 😢

Is there a fix for the issue?

]]>https://forum.netxms.org/post/18519https://forum.netxms.org/post/18519Fri, 04 Dec 2015 08:31:57 GMT<![CDATA[Reply to node staus = 5 not updated on Tue, 01 Dec 2015 08:40:53 GMT]]>Still the same issu in version (2.0-RC2)
When the wan connection goes down from a remote host (proxy) the host gets status 4.
When the wan is back online the host stays on status 4 until you manually do a "poll configuration (full)"
A status poll or configuration poll manually doesn't work.
 😢

]]>https://forum.netxms.org/post/18491https://forum.netxms.org/post/18491Tue, 01 Dec 2015 08:40:53 GMT<![CDATA[Reply to node staus = 5 not updated on Tue, 26 May 2015 12:35:05 GMT]]>version 2.0-M4

Regards
Denis

]]>https://forum.netxms.org/post/16945https://forum.netxms.org/post/16945Tue, 26 May 2015 12:35:05 GMT<![CDATA[Reply to node staus = 5 not updated on Fri, 15 May 2015 05:47:25 GMT]]>Then it seems to be a bug in a server. What NetXMS version you are using?

Best regards,
Victor

]]>https://forum.netxms.org/post/16883https://forum.netxms.org/post/16883Fri, 15 May 2015 05:47:25 GMT<![CDATA[Reply to node staus = 5 not updated on Fri, 15 May 2015 04:50:54 GMT]]>Hi Victor,

Yes it is an dynamic host. (wan connection) and also a proxy host for other clients.
If the netxms server lost the connection with the host. And the ip is changed when he goes back online, the host stays offline in unknown status.

ResolveDNSToIPOnStatusPoll is set to 1

Regards,
Denis

]]>https://forum.netxms.org/post/16882https://forum.netxms.org/post/16882Fri, 15 May 2015 04:50:54 GMT<![CDATA[Reply to node staus = 5 not updated on Thu, 14 May 2015 18:59:29 GMT]]>Hi,

usually node should get status 4 (critical) when it's down. It can get unknown status if server decides that it's a network failure. Do you receive SYS_NODE_DOWN or SYS_NODE_UNREACHABLE event when it goes down? Also, can it be that node has dynamic IP address and it changes when node goes up again?

Best regards,
Victor

]]>https://forum.netxms.org/post/16876https://forum.netxms.org/post/16876Thu, 14 May 2015 18:59:29 GMT