<![CDATA[Fix netxms core service on windows won't start or Unable to establish connection]]>Hello,
I just realized that on a new installation of Windows2008 Standard R2 with MySQL 5.7 if the password contains the character "#" i am taking the error "Unable to connect to database"
I don't know if that is a bug or not.

C:\NetXMS\bin>nxdbmgr check
NetXMS Database Manager Version 2.0.6 Build 8073 (2.0.6-RELEASE) (UNICODE)

Unable to connect to database netxms_db@localhost as netxms: Access denied for
ser 'netxms'@'localhost' (using password: YES)

C:\NetXMS\bin>nxdbmgr check
NetXMS Database Manager Version 2.0.6 Build 8073 (2.0.6-RELEASE) (UNICODE)

Checking database (excluding collected data):
* Checking zone objects...                                            [PASSED]
* Checking node objects...                                            [PASSED]
* Checking interface objects...                                       [PASSED]
* Checking network service objects...                                 [PASSED]
* Checking cluster objects...                                         [PASSED]
* Checking template to node mapping...                                [PASSED]
* Checking object properties...                                       [PASSED]
* Checking event processing policy...                                 [PASSED]
* Checking network map links...                                       [PASSED]
* Checking data tables...                                             [PASSED]
Database doesn't contain any errors
Database check completed
]]>https://forum.netxms.org/topic/4724/fix-netxms-core-service-on-windows-won-t-start-or-unable-to-establish-connectionRSS for NodeFri, 13 Nov 2026 20:59:35 GMTMon, 26 Sep 2016 11:35:06 GMT60<![CDATA[Reply to Fix netxms core service on windows won't start or Unable to establish connection on Thu, 04 Mar 2021 20:34:54 GMT]]>You can encode such password with nxencpasswd tool. For example:

nxencpasswd dbuser dbpass#123

will produce string

MKGI20iIOABe/NdxPN/ZMjCyW8ng20jLMLJbyeDbSMs=

which you can use as value for DBPassword parameter.

Best regards,
Victor

]]>https://forum.netxms.org/post/29673https://forum.netxms.org/post/29673Thu, 04 Mar 2021 20:34:54 GMT<![CDATA[Reply to Fix netxms core service on windows won't start or Unable to establish connection on Thu, 04 Mar 2021 08:19:15 GMT]]>This is apparently still a bug/issue.  The # character cannot be used in the password for the db user (works fine from MySQL Command Line Client).

]]>https://forum.netxms.org/post/29665https://forum.netxms.org/post/29665Thu, 04 Mar 2021 08:19:15 GMT<![CDATA[Reply to Fix netxms core service on windows won't start or Unable to establish connection on Sat, 09 Sep 2017 23:54:01 GMT]]>I had the same issue and it worked for me so no special characters

]]>https://forum.netxms.org/post/23065https://forum.netxms.org/post/23065Sat, 09 Sep 2017 23:54:01 GMT<![CDATA[Reply to Fix netxms core service on windows won't start or Unable to establish connection on Mon, 26 Sep 2016 11:54:48 GMT]]>@tomaskir said in Fix netxms core service on windows won't start or Unable to establish connection:

Try to enclose the DB password in "".

Does that work?

Same.
I test it and from C:\NetXMS\etc\netxmsd.conf

No problem for me. I remove the # and all is ok.

I post that just to inform you.

]]>https://forum.netxms.org/post/21001https://forum.netxms.org/post/21001Mon, 26 Sep 2016 11:54:48 GMT<![CDATA[Reply to Fix netxms core service on windows won't start or Unable to establish connection on Mon, 26 Sep 2016 11:46:59 GMT]]>Try to enclose the DB password in "".

Does that work?

]]>https://forum.netxms.org/post/21000https://forum.netxms.org/post/21000Mon, 26 Sep 2016 11:46:59 GMT