<![CDATA[EVENT LOG SUBSCRIBE FAILED]]>I'm getting "EVENT LOG SUBSCRIBE FAILED" as return value for LogWatch.Parser.Status()

What can be the issue? I currently don't have access to the log of the agent  😞

Regards,
Marco

]]>https://forum.netxms.org/topic/4852/event-log-subscribe-failedRSS for NodeFri, 13 Nov 2026 11:47:42 GMTTue, 03 Jan 2017 08:15:23 GMT60<![CDATA[Reply to EVENT LOG SUBSCRIBE FAILED on Tue, 17 Jan 2017 14:59:01 GMT]]>@jmp_3f8h said in EVENT LOG SUBSCRIBE FAILED:

@victor said in EVENT LOG SUBSCRIBE FAILED:

Hi,

there is no way to determine exact cause without access to agent log. In agent log you will find record started with text "LogWatch: Unable to open event log". Btw, if you can edit agent's config from console, you can enable file manager subagent and download agent's log file.

Best regards,
Victor

Unfortunately no access even for the config file (agent is configured to reply only to "Servers"), I'll ask for a copy of the log file to analyze it. Thank you.
Regards,

Marco

Problem solved, just for future reference: it is a virtual machine with automatic deployment, the specific Event Log monitored (custom) was not yet created when the agent started. Just changed the post deployment step to create the custom Event Log before starting the agent.

Regards,
Marco

]]>https://forum.netxms.org/post/21666https://forum.netxms.org/post/21666Tue, 17 Jan 2017 14:59:01 GMT<![CDATA[Reply to EVENT LOG SUBSCRIBE FAILED on Fri, 06 Jan 2017 06:19:04 GMT]]>@victor said in EVENT LOG SUBSCRIBE FAILED:

Hi,

there is no way to determine exact cause without access to agent log. In agent log you will find record started with text "LogWatch: Unable to open event log". Btw, if you can edit agent's config from console, you can enable file manager subagent and download agent's log file.

Best regards,
Victor

Unfortunately no access even for the config file (agent is configured to reply only to "Servers"), I'll ask for a copy of the log file to analyze it. Thank you.
Regards,

Marco

]]>https://forum.netxms.org/post/21600https://forum.netxms.org/post/21600Fri, 06 Jan 2017 06:19:04 GMT<![CDATA[Reply to EVENT LOG SUBSCRIBE FAILED on Thu, 05 Jan 2017 17:29:30 GMT]]>Hi,

there is no way to determine exact cause without access to agent log. In agent log you will find record started with text "LogWatch: Unable to open event log". Btw, if you can edit agent's config from console, you can enable file manager subagent and download agent's log file.

Best regards,
Victor

]]>https://forum.netxms.org/post/21593https://forum.netxms.org/post/21593Thu, 05 Jan 2017 17:29:30 GMT