<![CDATA[hd_ticket]]>We run an inhouse help desk system. We already have procedures in place to create tickets using a MSSQL sql stored procedure.

I have written a database trigger that will generate the ticket from the alarm table and update the hd_ticket field in the alarm table. It is possible to make that ticket number appear in the GUI?

]]>https://forum.netxms.org/topic/4962/hd_ticketRSS for NodeFri, 13 Nov 2026 14:43:08 GMTWed, 15 Mar 2017 19:29:48 GMT60