<![CDATA[Problems installing netxms-2.2.1-x64.exe]]>Hi,

When I attempt to install 2.2.1 over 2.1.2 on a current Windows 10 machine, I get the error in the attached screenshot.

Using PostgreSQL 10 for the database.

I checked the database for errors before the installation.

I get the same error at the same point whether I run the installer as administrator or not.

I haven't changed any file permissions in the NetXMS folder hierarchy.

What am I missing?

Thanks,

Mark

NetXMS Installation Error.jpg

]]>https://forum.netxms.org/topic/5363/problems-installing-netxms-2.2.1-x64.exeRSS for NodeFri, 13 Nov 2026 08:38:37 GMTSat, 16 Dec 2017 20:39:22 GMT60<![CDATA[Reply to Problems installing netxms-2.2.1-x64.exe on Sun, 17 Dec 2017 16:41:05 GMT]]>Thank you, Victor! That was the problem! The rest of the install went without any errors.

]]>https://forum.netxms.org/post/23568https://forum.netxms.org/post/23568Sun, 17 Dec 2017 16:41:05 GMT<![CDATA[Reply to Problems installing netxms-2.2.1-x64.exe on Sun, 17 Dec 2017 10:16:14 GMT]]>Hi,

very likely that some process still holds libnetxms.dll. Try to stop both server and agent services manually before running installer. Make sure that there are no other processes related to NetXMS running (session agents for example) - if they do, force stop those processes.

Best regards,
Victor

]]>https://forum.netxms.org/post/23565https://forum.netxms.org/post/23565Sun, 17 Dec 2017 10:16:14 GMT