<![CDATA[Object status issue]]>Hi

some object (Node) status is not updated on in NetXMS, the node status shows as up even though the node is not reachable

have restarted the service, but the issue remains

is there something i need to do

Regards

Clifford Dsouza

object status.png

]]>https://forum.netxms.org/topic/5379/object-status-issueRSS for NodeFri, 13 Nov 2026 12:45:40 GMTWed, 03 Jan 2018 05:03:25 GMT60<![CDATA[Reply to Object status issue on Fri, 05 Jan 2018 12:56:42 GMT]]>I mean status of interface objects, that are under this switch (in object tree).

]]>https://forum.netxms.org/post/23620https://forum.netxms.org/post/23620Fri, 05 Jan 2018 12:56:42 GMT<![CDATA[Reply to Object status issue on Fri, 05 Jan 2018 05:20:27 GMT]]>HI Tatjana

the interfaces to the switch are down as seen in the screenshot, am also not able to ping the device, our on site also confirms that there is no power to the device, and yet is shows as up, manual poll to the device also shows as not reachable, and yet the status shows as up on the map,

well... its not a big issue as we can see the cut on both sides to the device, its just that the representation on the map is not accurate

regards

Clifford Dsouza

]]>https://forum.netxms.org/post/23619https://forum.netxms.org/post/23619Fri, 05 Jan 2018 05:20:27 GMT<![CDATA[Reply to Object status issue on Wed, 03 Jan 2018 15:47:56 GMT]]>As not reachable you mean, that on configuration poll node shows "Node is (still) unreachable"?

Do you have errors in interfaces?

By default status is calculated based on polling results, status of underlying objects, associated alarms and status DCIs. So if there are no alarms(Node down alarma was terminated) and no errors for interfaces, then node will be in status ok.

]]>https://forum.netxms.org/post/23609https://forum.netxms.org/post/23609Wed, 03 Jan 2018 15:47:56 GMT