<![CDATA[Installing NetXMS agent error]]>Hello!

I am having trouble installing NetXMS on Centos 7.

I download the file "nxagent-2.2.4-linux-x86_64.tar.gz", extract it, this leaves me with a folder called "opt"

I take the folder called "netxms" FROM the extracted folder, and move to location /opt/

I then run the command shown in screenshot, and get the error "./nxagentd: error while loading shared libraries..." (see screenshot)

I've also tried the 32 bit version to see if that made a dfference, and it didnt.

What am I doing wrong? 😞

Any help would be much appreciated

Cheers,

Zac.

netxms.PNG

]]>https://forum.netxms.org/topic/5543/installing-netxms-agent-errorRSS for NodeFri, 13 Nov 2026 14:43:10 GMTWed, 18 Apr 2018 12:05:01 GMT60<![CDATA[Reply to Installing NetXMS agent error on Tue, 24 Apr 2018 14:28:16 GMT]]>Hi,

are you sure you download correct agent again? I just downloaded agent 2.2.4 (https://netxms.org/download/releases/2.2/2.2.4/nxagent-2.2.4-linux-x86_64.tar.gz) and get the following ldd output:

    linux-vdso.so.1 =>  (0x00007fffe67fb000)
    libappagent.so.2 => /home/victor/tmp/agent/opt/netxms/lib/libappagent.so.2 (0x00007fe6af982000)
    libnxagent.so.2 => /home/victor/tmp/agent/opt/netxms/lib/libnxagent.so.2 (0x00007fe6af77d000)
    libnxdb.so.2 => /home/victor/tmp/agent/opt/netxms/lib/libnxdb.so.2 (0x00007fe6af569000)
    libnetxms.so.2 => /home/victor/tmp/agent/opt/netxms/lib/libnetxms.so.2 (0x00007fe6af2dc000)
    libnxsnmp.so.2 => /home/victor/tmp/agent/opt/netxms/lib/libnxsnmp.so.2 (0x00007fe6af0c6000)
    libnxexpat.so.2 => /home/victor/tmp/agent/opt/netxms/lib/libnxexpat.so.2 (0x00007fe6aeea3000)
    libdl.so.2 => /lib/x86_64-linux-gnu/libdl.so.2 (0x00007fe6aec6e000)
    libpthread.so.0 => /lib/x86_64-linux-gnu/libpthread.so.0 (0x00007fe6aea51000)
    libssl.so.1.0.0 => /home/victor/tmp/agent/opt/netxms/lib/libssl.so.1.0.0 (0x00007fe6ae7e1000)
    libcrypto.so.1.0.0 => /home/victor/tmp/agent/opt/netxms/lib/libcrypto.so.1.0.0 (0x00007fe6ae3a7000)
    libstdc++.so.6 => /usr/lib/x86_64-linux-gnu/libstdc++.so.6 (0x00007fe6ae025000)
    libm.so.6 => /lib/x86_64-linux-gnu/libm.so.6 (0x00007fe6add1c000)
    libgcc_s.so.1 => /lib/x86_64-linux-gnu/libgcc_s.so.1 (0x00007fe6adb05000)
    libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007fe6ad73b000)
    libnxtre.so.5 => /opt/netxms/lib/libnxtre.so.5 (0x00007fe6ad529000)
    libnxzlib.so.1 => /home/victor/tmp/agent/opt/netxms/lib/libnxzlib.so.1 (0x00007fe6ad314000)
    libnxjansson.so.4 => /home/victor/tmp/agent/opt/netxms/lib/libnxjansson.so.4 (0x00007fe6ad108000)
    /lib64/ld-linux-x86-64.so.2 (0x000055d0dfb86000)
    libexpat.so.1 => /lib/x86_64-linux-gnu/libexpat.so.1 (0x00007fe6acede000)
    libz.so.1 => /lib/x86_64-linux-gnu/libz.so.1 (0x00007fe6accc4000)
    libresolv.so.2 => /lib/x86_64-linux-gnu/libresolv.so.2 (0x00007fe6acaa8000)
    libjemalloc.so.1 => /usr/lib/x86_64-linux-gnu/libjemalloc.so.1 (0x00007fe6ac871000)

As you see it references correct libssl library from it's own directory.

Best regards,
Victor

]]>https://forum.netxms.org/post/24192https://forum.netxms.org/post/24192Tue, 24 Apr 2018 14:28:16 GMT<![CDATA[Reply to Installing NetXMS agent error on Mon, 23 Apr 2018 07:57:33 GMT]]>Thanks again for the fast reply Victor, much appreciated!

Please see output in screenshot attached.

Many thanks

zac.

ldd opt nxms.PNG

]]>https://forum.netxms.org/post/24184https://forum.netxms.org/post/24184Mon, 23 Apr 2018 07:57:33 GMT<![CDATA[Reply to Installing NetXMS agent error on Thu, 19 Apr 2018 11:47:13 GMT]]>Hi,

please send output of command

ldd /opt/netxms/bin/nxagentd

Best regards,
Victor

]]>https://forum.netxms.org/post/24177https://forum.netxms.org/post/24177Thu, 19 Apr 2018 11:47:13 GMT<![CDATA[Reply to Installing NetXMS agent error on Thu, 19 Apr 2018 08:39:09 GMT]]>Hi Victor,

Thanks for your fast reply!

Unfortunately, same error. I have tried the 32 and 64 bit versions.

Any ideas?

Cheers,

Zac.

]]>https://forum.netxms.org/post/24176https://forum.netxms.org/post/24176Thu, 19 Apr 2018 08:39:09 GMT<![CDATA[Reply to Installing NetXMS agent error on Wed, 18 Apr 2018 12:48:40 GMT]]>Turns out to be packaging error. We just updated packages on web site - please try to download again.

Best regards,
Victor

]]>https://forum.netxms.org/post/24172https://forum.netxms.org/post/24172Wed, 18 Apr 2018 12:48:40 GMT<![CDATA[Reply to Installing NetXMS agent error on Wed, 18 Apr 2018 12:35:56 GMT]]>Hi,

seems that agent was built against older OpenSSL version. If you can install some sort of compatibility package that will bring OpenSSL 0.9.8 to the system it will help. Otherwise please wait for release 2.2.5 - we will fix generic Linux agent packaging.

Best regards,
Victor

]]>https://forum.netxms.org/post/24171https://forum.netxms.org/post/24171Wed, 18 Apr 2018 12:35:56 GMT