<![CDATA[[Solved] No mail is sent when "Deactivation event" occurs]]>Hello together,

i'm testing NetXMS 2.6 (Windows based) - the first steps are very positive  🙂

But i wonder why there is no mail when a "deactivation event" occurs.
Mail is only arriving in my Mailbox when an "activation event" occurs.

In my case in want to check diskspace on server.
When treshhold value is reached, i get an e-mail in my mailbox, so far so good.
But when diskspace is good again, then there will be no mail.

What am i missing?
What can i do?

Thanks in advance...

Markus

]]>https://forum.netxms.org/topic/5603/solved-no-mail-is-sent-when-deactivation-event-occursRSS for NodeFri, 13 Nov 2026 21:03:45 GMTWed, 06 Jun 2018 13:19:02 GMT60<![CDATA[Reply to [Solved] No mail is sent when "Deactivation event" occurs on Wed, 13 Jun 2018 11:08:10 GMT]]>Hello together,

sometimes it' s better to wait a few days and then try again  😉
After checking the EPP again, i could solve the problem:
there was a wrong "server action" entry - my fault...

br,
Markus

]]>https://forum.netxms.org/post/24417https://forum.netxms.org/post/24417Wed, 13 Jun 2018 11:08:10 GMT<![CDATA[Reply to [Solved] No mail is sent when "Deactivation event" occurs on Thu, 07 Jun 2018 13:24:48 GMT]]>Hi,

The Event Processing Policy determines what happens with any event (including "deactivation events").
Check your EPP and see if you have a policy that handles deactivation threshold events and if it is configured to send an email.
If not, you can configure/assign an action to do so (maybe have a look at the policy that handles the "activation event" for an example).

Cheers

]]>https://forum.netxms.org/post/24386https://forum.netxms.org/post/24386Thu, 07 Jun 2018 13:24:48 GMT