<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0"><channel><title><![CDATA[Additional input field type - list]]></title><description><![CDATA[<p dir="auto">Now that my create help desk ticket object tool is working (right click on alarm ==&gt; Tool ==&gt; Create Service Desk Ticket), it could be improved by being able to provide a list of choices which a user could chose from then gets passed through from Display Name into Name for that field.</p>
<p dir="auto">I cannot depend on the user to type upper / lower case text that I want to populate that are case and wording specific -  I just want them to choose from a list.</p>
<p dir="auto">CA / Broadcom Service Desk Manager is pretty pedantic with its numerous mandatory fields and any spelling or case mismatch means no ticket created.</p>
<p dir="auto">Depending on which support group I would assign the ticket to, I would like to present a list of options on who to assign the ticket to.</p>
]]></description><link>https://forum.netxms.org/topic/6050/additional-input-field-type-list</link><generator>RSS for Node</generator><lastBuildDate>Fri, 13 Nov 2026 12:33:17 GMT</lastBuildDate><atom:link href="https://forum.netxms.org/topic/6050.rss" rel="self" type="application/rss+xml"/><pubDate>Mon, 15 Jul 2019 16:41:36 GMT</pubDate><ttl>60</ttl></channel></rss>