<![CDATA[Unable to query SQL Server 2016 using dbquery.nsm]]>Hi,

I try to query some data from an MS SQL Server 2016, but can't get it working.

My Agent config (xxx means confidential):

MasterServers = xxx
ConfigIncludeDir = D:\Program Files\NetXMSAgent\etc\nxagentd.conf.d
LogFile = D:\Program Files\NetXMS\log\agent.log
DebugLevel = 4
FileStore = D:\Program Files\NetXMSAgent\var
SubAgent = filemgr.nsm
SubAgent = ping.nsm
SubAgent = logwatch.nsm
SubAgent = winperf.nsm
SubAgent = wmi.nsm
SubAgent = dbquery.nsm

ExecTimeout=60000
ExternalParameterShellExec=Custom.EBGroupUsers:net localgroup "Engineering Base" | find /c "\"

*DBQUERY
Database = id=db1;driver=mssql.ddr;server=xxx(IP ADDRESS);dbname=master;login=xxx;password=xxx
Query = SQL.RecoverModel:db1:600:SELECT Count(name) FROM sys.databases WHERE recovery_model<>3 and name not in ('msdb','model','master')

I'm sure username and password works.

In the agent log I get:

DBQUERY: cannot connect to database db1 ([Microsoft][SQL Server Native Client 11.0]Named Pipes Provider: Could not open a connection to SQL Server [2]. )
DBQUERY: H_DirectQueryConfigurable: no connection handle for database db1

Named Pipes and TCP/IP is enabled in configuration manager.

I use NetXMS Version 3.2.380

Best regards

Stefan

]]>https://forum.netxms.org/topic/6551/unable-to-query-sql-server-2016-using-dbquery.nsmRSS for NodeFri, 13 Nov 2026 14:10:26 GMTTue, 26 May 2020 11:40:18 GMT60<![CDATA[Reply to Unable to query SQL Server 2016 using dbquery.nsm on Thu, 29 Oct 2020 14:51:46 GMT]]>Thanks for the follow up

]]>https://forum.netxms.org/post/28778https://forum.netxms.org/post/28778Thu, 29 Oct 2020 14:51:46 GMT<![CDATA[Reply to Unable to query SQL Server 2016 using dbquery.nsm on Thu, 29 Oct 2020 12:57:19 GMT]]>I finally found the problem. Man, I'm so stupid. I forgot to add the instance name after the servername in the agent config ::)

]]>https://forum.netxms.org/post/28777https://forum.netxms.org/post/28777Thu, 29 Oct 2020 12:57:19 GMT<![CDATA[Reply to Unable to query SQL Server 2016 using dbquery.nsm on Wed, 01 Jul 2020 06:36:27 GMT]]>I still have this problem. Is there a way to get more information to find out where the problem is?

]]>https://forum.netxms.org/post/28144https://forum.netxms.org/post/28144Wed, 01 Jul 2020 06:36:27 GMT<![CDATA[Reply to Unable to query SQL Server 2016 using dbquery.nsm on Tue, 16 Jun 2020 07:39:28 GMT]]>Hi, I'm back from vacation now and checked the configuration again.
TCP/IP is enabled for Native Client 32bit and 64bit. (see screenshots)
Is there anything I could test?

Best regards

Stefan

2020-06-16 09_34_35-Window.png

2020-06-16 09_34_59-Window.png

]]>https://forum.netxms.org/post/28065https://forum.netxms.org/post/28065Tue, 16 Jun 2020 07:39:28 GMT<![CDATA[Reply to Unable to query SQL Server 2016 using dbquery.nsm on Tue, 02 Jun 2020 13:38:54 GMT]]>Hi Victor,

I will check this, when I'm back from vacation in two weeks.

Regards

Stefan

]]>https://forum.netxms.org/post/27994https://forum.netxms.org/post/27994Tue, 02 Jun 2020 13:38:54 GMT<![CDATA[Reply to Unable to query SQL Server 2016 using dbquery.nsm on Tue, 02 Jun 2020 12:32:01 GMT]]>Hi,

I did some testing on my system, and I can get this error if TCP/IP is disabled in native client configuration. Check "Client Protocols" section under "SQL Native Client 11.0 Configuration" in "SQL Server Configuration Manager".

Best regards,
Victor

]]>https://forum.netxms.org/post/27993https://forum.netxms.org/post/27993Tue, 02 Jun 2020 12:32:01 GMT<![CDATA[Reply to Unable to query SQL Server 2016 using dbquery.nsm on Wed, 27 May 2020 09:30:23 GMT]]>Hi,

I think You mean "Mixed Mode Authentication" in SQL Server? This is enabled. Password only uses upper and lowercase chars with some numbers.
Checking the SQL server logs shows that there is no try to login from the login used by the agent.
Very strange.

Do You have more ideas?

Regards

Stefan

]]>https://forum.netxms.org/post/27977https://forum.netxms.org/post/27977Wed, 27 May 2020 09:30:23 GMT<![CDATA[Reply to Unable to query SQL Server 2016 using dbquery.nsm on Wed, 27 May 2020 04:38:13 GMT]]>Hi,

configuration looks good. Is hybrid authentication enabled? Also, could it be that password contains some characters that could be misinterpreted (like: ; # ' ")?

Best regards,
Victor

]]>https://forum.netxms.org/post/27972https://forum.netxms.org/post/27972Wed, 27 May 2020 04:38:13 GMT