<![CDATA[Error installing nxmc 3.8]]>Hi,

When I upgraded everything to 3.8, nxmc wouldn't start based on a problem with a java component. The server seems to be ok. I'm attaching the log file mentioned in the error message. As of now, I can't use the console at all Please help!

Thanks in advance!

1612990644887.log

]]>https://forum.netxms.org/topic/6905/error-installing-nxmc-3.8RSS for NodeFri, 13 Nov 2026 07:24:19 GMTWed, 10 Feb 2021 21:10:03 GMT60<![CDATA[Reply to Error installing nxmc 3.8 on Tue, 23 Feb 2021 09:22:09 GMT]]>We plan to pack a JRE along with the console to simplify all this.

]]>https://forum.netxms.org/post/29586https://forum.netxms.org/post/29586Tue, 23 Feb 2021 09:22:09 GMT<![CDATA[Reply to Error installing nxmc 3.8 on Mon, 22 Feb 2021 20:36:10 GMT]]>i also ran into this today. Tried to download java but i just did not have the energy to go through the oracle signup mess.
I uninstalled java 8 and tried to install openjdk 15.0.2 by using chocolatey on Windows. Worked!

]]>https://forum.netxms.org/post/29585https://forum.netxms.org/post/29585Mon, 22 Feb 2021 20:36:10 GMT<![CDATA[Reply to Error installing nxmc 3.8 on Sun, 14 Feb 2021 08:53:37 GMT]]>Works perfectly, thanks

Uninstalled 8 than installed 11.. and good to go.
Thanks indeed.

nafta

]]>https://forum.netxms.org/post/29489https://forum.netxms.org/post/29489Sun, 14 Feb 2021 08:53:37 GMT<![CDATA[Reply to Error installing nxmc 3.8 on Sun, 14 Feb 2021 00:49:43 GMT]]>You have the same issue.  You're running Java 8.  Install Java 15 from the link above (or java 11 if you prefer) and then UNINSTALL Java 8.  Then you should be good to go.

]]>https://forum.netxms.org/post/29488https://forum.netxms.org/post/29488Sun, 14 Feb 2021 00:49:43 GMT<![CDATA[Reply to Error installing nxmc 3.8 on Sat, 13 Feb 2021 20:26:56 GMT]]>Hi all,

I am experiencing same issue with eclipse. attached log file.

1613246806530.log

]]>https://forum.netxms.org/post/29487https://forum.netxms.org/post/29487Sat, 13 Feb 2021 20:26:56 GMT<![CDATA[Reply to Error installing nxmc 3.8 on Sat, 13 Feb 2021 17:22:17 GMT]]>I've installed current versions of java, but the eclipse log always shows that eclipse sees the current java version as 1.8.0 144. There seems to be some corruption inside either java  or eclipse that's causing this. I've decided to do a bare metal restore back to the day before my failed attempt to update to netxms 3.8. I don't have the time to keep researching this.  Thanks to -Zebbie for your advice.

]]>https://forum.netxms.org/post/29486https://forum.netxms.org/post/29486Sat, 13 Feb 2021 17:22:17 GMT<![CDATA[Reply to Error installing nxmc 3.8 on Sat, 13 Feb 2021 10:05:38 GMT]]>NetXMS uses the eclipse framework for Java.  Newer versions of the framework require Java 11 or higher, which is why you're getting the error.

When you get the error again, check the "java.version" near the top of the log.  It should indicate java 11 or higher.  Your original log shows java 1.8.0 144 (ie. JAVA 8).

-zeb

]]>https://forum.netxms.org/post/29485https://forum.netxms.org/post/29485Sat, 13 Feb 2021 10:05:38 GMT<![CDATA[Reply to Error installing nxmc 3.8 on Fri, 12 Feb 2021 20:34:08 GMT]]>I just realized that the error and logfile were both issued by eclipse. The file is in the \users\<username>\.nxmc\eclipse. Does anybody know why eclipse would have a problem after upgrading from 3.7 to 3.8?

Thanks again,

-Mark

]]>https://forum.netxms.org/post/29484https://forum.netxms.org/post/29484Fri, 12 Feb 2021 20:34:08 GMT<![CDATA[Reply to Error installing nxmc 3.8 on Fri, 12 Feb 2021 00:38:08 GMT]]>I had to remove java 8 for java 15 to be the default.  This was on windows.

]]>https://forum.netxms.org/post/29466https://forum.netxms.org/post/29466Fri, 12 Feb 2021 00:38:08 GMT<![CDATA[Reply to Error installing nxmc 3.8 on Thu, 11 Feb 2021 18:56:37 GMT]]>As recommended, I've installed the most recent Java 15 JDK, but the problem is still there.

]]>https://forum.netxms.org/post/29465https://forum.netxms.org/post/29465Thu, 11 Feb 2021 18:56:37 GMT<![CDATA[Reply to Error installing nxmc 3.8 on Thu, 11 Feb 2021 14:27:31 GMT]]>I agree with that.  I seem to remember Java 8 working for early versions of 3.7 and then stopped working for newer versions.  Not sure at which version this changed, nor did I see any notes on the download page that Java 11+ was required, so it was a bit confusing.

]]>https://forum.netxms.org/post/29457https://forum.netxms.org/post/29457Thu, 11 Feb 2021 14:27:31 GMT<![CDATA[Reply to Error installing nxmc 3.8 on Thu, 11 Feb 2021 02:11:49 GMT]]>What puzzles me is that, until today, I was running on 3.7 just fine without any Java issues!

-Mark

]]>https://forum.netxms.org/post/29449https://forum.netxms.org/post/29449Thu, 11 Feb 2021 02:11:49 GMT<![CDATA[Reply to Error installing nxmc 3.8 on Thu, 11 Feb 2021 01:37:54 GMT]]>You'll need at least Java 11 for 3.7 or higher.  I use Java 15 and it works just fine:

Java Archive Downloads - Java SE 15

Java Archive Downloads - Java SE 15

favicon

(www.oracle.com)

-zeb

]]>https://forum.netxms.org/post/29447https://forum.netxms.org/post/29447Thu, 11 Feb 2021 01:37:54 GMT