<![CDATA[Agent upgrade via Package Manager fails]]>Hello

Trying to update Agent versions after updating server to 4.0.2151

Some agents update fine, others show error "File transfer failed", i included agent log (debug lvl 7).

nxagentd.log

]]>https://forum.netxms.org/topic/7309/agent-upgrade-via-package-manager-failsRSS for NodeFri, 13 Nov 2026 10:32:53 GMTMon, 21 Feb 2022 10:22:28 GMT60<![CDATA[Reply to Agent upgrade via Package Manager fails on Tue, 22 Feb 2022 06:09:17 GMT]]>Hello

nxagent-4.0.2151-x64.exe is present under var directory and 9 other previous agent versions.

Agent shutdown was manual, to keep log file related to upgrade process. In management console when running Package manager upgrade process, then i just receive error stating that File transfer failed, waiting doesent change it, i have tried multiple times.

Could it be permission error?

Edit: i deleted all agent upgrade packages from var directory and tryed to update again. This time i have "nxagent-4.0.2151-x64.exe, size 1mb" and 20 part files with size 1mb and part 21 with size 45kb. Seems that transfer did not finish.

Egert

]]>https://forum.netxms.org/post/31062https://forum.netxms.org/post/31062Tue, 22 Feb 2022 06:09:17 GMT<![CDATA[Reply to Agent upgrade via Package Manager fails on Mon, 21 Feb 2022 16:07:46 GMT]]>What's on the file system, does the file C:\NetXMS\var\nxagent-4.0.2151-x64.exe exist or there are a number of .part files there?

I am surprised that the agent went to shutdown - did it happen automatically or you stopped it manually?  It could be that you need to wait for some time after last chunk gets uploaded for upgrade process to initiate - then in log file (on debug level 6 or higher) there should be visible command that starts the installer.

]]>https://forum.netxms.org/post/31060https://forum.netxms.org/post/31060Mon, 21 Feb 2022 16:07:46 GMT