<![CDATA[Trigger Action on remote host]]>My remote action is not doing anything, even though I am getting email alerts:

The batch file I'm trying to trigger is in c:\NetXMS\batches\kill_qv.bat and contains the command "Taskkill /IM qv.exe /F".  It is just to kill processes when it exceed a certain threshold.

Config file looks like this:
#
# NetXMS agent configuration file
# Created by agent installer at Wed Nov 24 14:21:18 2021
#

MasterServers = 192.168.85.88
ConfigIncludeDir = C:\NetXMS\etc\nxagentd.conf.d
LogFile = {syslog}
FileStore = C:\NetXMS\var
SubAgent = filemgr.nsm
SubAgent = ping.nsm
SubAgent = logwatch.nsm
SubAgent = mqtt.nsm
SubAgent = netsvc.nsm
SubAgent = portcheck.nsm
SubAgent = ssh.nsm
SubAgent = wineventsync.nsm
SubAgent = winperf.nsm
Action = kill_qv_saftatlqv:cmd.exe /C "c:\NetXMS\batches\kill_qv.bat"

I also tried: Action = kill_qv:cmd.exe /C "c:\NetXMS\batches\kill_qv.bat" but nothing works.

My action looks like this (see atttached):
Name: kill_qv_saftatlqv
Agent's action: kill_qv

Processing policy (see attached).

I hope you can assist to get my remove actions triggered.

Thanks
Marius

action.png

Proacessing_policy.png

]]>https://forum.netxms.org/topic/7328/trigger-action-on-remote-hostRSS for NodeFri, 13 Nov 2026 13:19:41 GMTMon, 14 Mar 2022 08:07:07 GMT60<![CDATA[Reply to Trigger Action on remote host on Wed, 06 Apr 2022 07:45:59 GMT]]>Great!  This worked.

Thank you.

]]>https://forum.netxms.org/post/31189https://forum.netxms.org/post/31189Wed, 06 Apr 2022 07:45:59 GMT<![CDATA[Reply to Trigger Action on remote host on Mon, 04 Apr 2022 12:58:27 GMT]]>Hi!

There's an issue - when we call .cmd file that produces some output, the execution fails.  (https://track.radensolutions.com/issue/NX-2242)

Currently you can try this in agent configuration file:
ActionShellExec = kill_qv:c:\NetXMS\batches\kill_qv.bat >nul

]]>https://forum.netxms.org/post/31181https://forum.netxms.org/post/31181Mon, 04 Apr 2022 12:58:27 GMT<![CDATA[Reply to Trigger Action on remote host on Tue, 22 Mar 2022 14:38:57 GMT]]>Hi

Thanks for the reply.

I updated the agent file, but still only see the emails, but no action:

#
# NetXMS agent configuration file
# Created by agent installer at Wed Nov 24 14:21:18 2021
#

MasterServers = 192.168.85.88
ConfigIncludeDir = C:\NetXMS\etc\nxagentd.conf.d
LogFile = {syslog}
FileStore = C:\NetXMS\var
SubAgent = filemgr.nsm
SubAgent = ping.nsm
SubAgent = logwatch.nsm
SubAgent = mqtt.nsm
SubAgent = netsvc.nsm
SubAgent = portcheck.nsm
SubAgent = ssh.nsm
SubAgent = wineventsync.nsm
SubAgent = winperf.nsm
ActionShellExec = kill_qv:c:\NetXMS\batches\kill_qv.bat

The batch file works when I run it manually, but doesn't kick off on alerts.

It is not just this one action that is not working.  Since I've setup this Windows server I'm not able to get the actions working. 

Event.png

]]>https://forum.netxms.org/post/31159https://forum.netxms.org/post/31159Tue, 22 Mar 2022 14:38:57 GMT<![CDATA[Reply to Trigger Action on remote host on Tue, 22 Mar 2022 06:53:14 GMT]]>Hi,

try using

ActionShellExec = kill_qv:c:\NetXMS\batches\kill_qv.bat

in agent configuration file.

Best regards,
Victor

]]>https://forum.netxms.org/post/31150https://forum.netxms.org/post/31150Tue, 22 Mar 2022 06:53:14 GMT