<![CDATA[Thread "Poll Manager" and Thread " Item Poller" is not respondig]]>Hello

Today i noticed that Poll Manager and Item Poller thread have stopped responding in middle of night. By morning it did not restore, what could cause this?

When i close management client and try to relaunch, it gets stuck at synchronizing objects. Also node alarms that were active don't get cleared when NetXms server is restarted.

Egert

]]>https://forum.netxms.org/topic/7335/thread-poll-manager-and-thread-item-poller-is-not-respondigRSS for NodeFri, 13 Nov 2026 20:11:06 GMTFri, 25 Mar 2022 06:06:23 GMT60<![CDATA[Reply to Thread "Poll Manager" and Thread " Item Poller" is not respondig on Wed, 13 Apr 2022 09:57:29 GMT]]>Yes, on Windows in Task Manager on Details tab you can create dump file. The dump may have some sensitive information, so do not share it publicly.

]]>https://forum.netxms.org/post/31224https://forum.netxms.org/post/31224Wed, 13 Apr 2022 09:57:29 GMT<![CDATA[Reply to Thread "Poll Manager" and Thread " Item Poller" is not respondig on Tue, 05 Apr 2022 10:50:22 GMT]]>Is it possible to run it under windows too?

Egert

]]>https://forum.netxms.org/post/31188https://forum.netxms.org/post/31188Tue, 05 Apr 2022 10:50:22 GMT<![CDATA[Reply to Thread "Poll Manager" and Thread " Item Poller" is not respondig on Mon, 04 Apr 2022 11:57:07 GMT]]>Most probably you've ran into some bug that happens very rarely.
In such situation it would be beneficial to capture threads before you restart the server. It could be done by running this script (it requires gdb to be installed on the system): https://github.com/netxms/netxms/blob/master/tools/capture_netxmsd_threads.sh

Script should be executed 3 times with 20-30 interval. This would give us debug information to understand where exactly the threads have hanged.

]]>https://forum.netxms.org/post/31179https://forum.netxms.org/post/31179Mon, 04 Apr 2022 11:57:07 GMT