<![CDATA[Configuring sending email on Alert creation (NetXMS + hMailServer)]]>Hi everyone.
Hope you are having a great day, and the weekend will be even better !

I am trying to set up email notifications every time a specific alarm is logged. The alarm it self does get logged in NetXMS but I am stuck at sending this alarm to my gmail.

I am aware NetXMS does not support SMTP authentication so I have set up hMailServer locally on the same server as where NetXMS is located.
I am not sure if my hMailServer configuration is wrong, or I am doing something wrong in the NetXMS it self but I keep getting "Driver error" in Notification Channels inside NetXMS.

I am posting pictures of NetXMS configuration and hMailServer hoping those will help you understand the issue.

Thank you in advance,
Azur

Screenshot 2022-06-10 at 09.45.48.png

Screenshot 2022-06-10 at 09.46.02.png

Screenshot 2022-06-10 at 09.46.46.png

send email.png

hmail.png

]]>https://forum.netxms.org/topic/7436/configuring-sending-email-on-alert-creation-netxms-hmailserverRSS for NodeFri, 13 Nov 2026 07:24:17 GMTFri, 10 Jun 2022 07:56:22 GMT60<![CDATA[Reply to Configuring sending email on Alert creation (NetXMS + hMailServer) on Mon, 22 May 2023 14:58:42 GMT]]>SMTP Authentication was added in 4.3, please see updated documentation: https://www.netxms.org/documentation/adminguide/event-processing.html#notification-channels

]]>https://forum.netxms.org/post/32464https://forum.netxms.org/post/32464Mon, 22 May 2023 14:58:42 GMT<![CDATA[Reply to Configuring sending email on Alert creation (NetXMS + hMailServer) on Tue, 05 Jul 2022 06:41:53 GMT]]>Hi,

Yes, the problem was in the mail Server itself.
I have added a gmail to the mail Server while desperately trying to send the email to it.
Do not add your real-emails to mail servers.
That solved my problem.

Thanks for all the help,
cheers.

]]>https://forum.netxms.org/post/31622https://forum.netxms.org/post/31622Tue, 05 Jul 2022 06:41:53 GMT<![CDATA[Reply to Configuring sending email on Alert creation (NetXMS + hMailServer) on Mon, 04 Jul 2022 16:56:40 GMT]]>From what you show it looks like mail relay successfully received mail from netxmsd, so if you didn;t receive it it was either not sent by relay, or rejected/dropped by receiving server. Do you have any logs from relay regarding forwarding of this mail?

Best regards,
Victor

]]>https://forum.netxms.org/post/31617https://forum.netxms.org/post/31617Mon, 04 Jul 2022 16:56:40 GMT<![CDATA[Reply to Configuring sending email on Alert creation (NetXMS + hMailServer) on Mon, 13 Jun 2022 07:51:47 GMT]]>I tried testing it via Send notification menu, and I get the notification saying "Notification to soc2@xx.xx" has been enqueued.

I checked the hMailServer logs -> everything looks fine there as if the message goes through.

I still do not get the email to my inbox.

Any suggestions ?

hmailserverlogs.png

]]>https://forum.netxms.org/post/31574https://forum.netxms.org/post/31574Mon, 13 Jun 2022 07:51:47 GMT<![CDATA[Reply to Configuring sending email on Alert creation (NetXMS + hMailServer) on Fri, 10 Jun 2022 13:59:03 GMT]]>Also, for testing you can use Tools->Send notification menu.

]]>https://forum.netxms.org/post/31568https://forum.netxms.org/post/31568Fri, 10 Jun 2022 13:59:03 GMT<![CDATA[Reply to Configuring sending email on Alert creation (NetXMS + hMailServer) on Fri, 10 Jun 2022 13:57:21 GMT]]>Configuration looks correct (except for RetryCount=5 - it's now taken from a global server variable).

Most probably there is some issue with your mail relay software. I've successfully used https://sourceforge.net/projects/emailrelay/, you may try this as well.

You can simply test your email relay like this:

telnet localhost 25
EHLO localhost
MAIL FROM: <sender@domain.tld>
RCPT TO: <recipient@domain.tld>
DATA
From: sender@domain.tld
To: recipient@domain.tld
Subject: test email

test body
.
quit
]]>https://forum.netxms.org/post/31567https://forum.netxms.org/post/31567Fri, 10 Jun 2022 13:57:21 GMT<![CDATA[Reply to Configuring sending email on Alert creation (NetXMS + hMailServer) on Fri, 10 Jun 2022 09:24:02 GMT]]>Thanks for the quick reply.
Here :
Server=localhost
RetryCount=5
Port=25
LocalHostName=IT-SERVER
FromName=NetXMS Server
FromAddr=azur.mujezinovic@xxx.xxx
MailEncoding=utf8
IsHTML=yes

]]>https://forum.netxms.org/post/31566https://forum.netxms.org/post/31566Fri, 10 Jun 2022 09:24:02 GMT<![CDATA[Reply to Configuring sending email on Alert creation (NetXMS + hMailServer) on Fri, 10 Jun 2022 09:02:55 GMT]]>If you double-click on the notification channel, what settings will be available there?

]]>https://forum.netxms.org/post/31565https://forum.netxms.org/post/31565Fri, 10 Jun 2022 09:02:55 GMT