<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0"><channel><title><![CDATA[EPP Timer not working]]></title><description><![CDATA[<p dir="auto">Good Afternoon,</p>
<p dir="auto">I am trying to set up an EPP for a UPS that won't alert me if the UPS is abnormal for less than 2 minutes. The delay works for not getting an alert when it goes on battery, however I get an alert that UPS is online. I believe I have the timer keys set properly. Can anyone provide any insight? Using version 4.3.7</p>
<p dir="auto">Thank you,</p>
<p dir="auto">Chris</p>
<p dir="auto"><img src="https://imgur.com/a/AbjwhwV" alt="" class="img-markdown  img-fluid" /></p>
]]></description><link>https://forum.netxms.org/topic/7691/epp-timer-not-working</link><generator>RSS for Node</generator><lastBuildDate>Fri, 13 Nov 2026 12:45:42 GMT</lastBuildDate><atom:link href="https://forum.netxms.org/topic/7691.rss" rel="self" type="application/rss+xml"/><pubDate>Mon, 12 Jun 2023 18:24:49 GMT</pubDate><ttl>60</ttl><item><title><![CDATA[Reply to EPP Timer not working on Wed, 14 Jun 2023 13:49:31 GMT]]></title><description><![CDATA[<p dir="auto">I suppose that you have option "process all thresholds" turned on. If this is the case then for all values in first four thresholds last threshold will also be activated. Then you will have two active thresholds, and when UPS goes back online, both will be deactivated, generating two UPS_ONLINE events. There are few possible fixes:</p>
<ol>
<li>Do not use "process all thresholds" - it should work as expected without that option.</li>
<li>Use more complex condition for last threshold - exclude all explicitly checked values.</li>
<li>Use different deactivation event for last threshold.</li>
</ol>
<p dir="auto">Best regards,<br />
Victor</p>
]]></description><link>https://forum.netxms.org/post/32537</link><guid isPermaLink="true">https://forum.netxms.org/post/32537</guid><dc:creator><![CDATA[victor]]></dc:creator><pubDate>Wed, 14 Jun 2023 13:49:31 GMT</pubDate></item><item><title><![CDATA[Reply to EPP Timer not working on Wed, 14 Jun 2023 11:25:19 GMT]]></title><description><![CDATA[<p dir="auto"><img src="https://i.imgur.com/98xrlPT.png" alt="" class="img-markdown  img-fluid" /></p>
<p dir="auto">I did just remove last(1) == On Line with UPS_ONLINE being both the activation and deactivation events, and that seemed to have resolved the issue. Should I not have that line in there, or should it be listed?</p>
]]></description><link>https://forum.netxms.org/post/32536</link><guid isPermaLink="true">https://forum.netxms.org/post/32536</guid><dc:creator><![CDATA[themanbornwithin]]></dc:creator><pubDate>Wed, 14 Jun 2023 11:25:19 GMT</pubDate></item><item><title><![CDATA[Reply to EPP Timer not working on Wed, 14 Jun 2023 06:09:50 GMT]]></title><description><![CDATA[<p dir="auto">I suppose UPS_ONLINE event is threshold based? If yes, can you show configuration of relevant thresholds?</p>
]]></description><link>https://forum.netxms.org/post/32534</link><guid isPermaLink="true">https://forum.netxms.org/post/32534</guid><dc:creator><![CDATA[victor]]></dc:creator><pubDate>Wed, 14 Jun 2023 06:09:50 GMT</pubDate></item><item><title><![CDATA[Reply to EPP Timer not working on Wed, 14 Jun 2023 02:58:08 GMT]]></title><description><![CDATA[<p dir="auto">Debug shows the following:</p>
<p dir="auto">2023.06.13 22:51:59.301 *D* [event.corr        ] CorrelateEvent: event UPS_ONLINE id 424636 source Tech Server UPS [1075]<br />
2023.06.13 22:51:59.301 *D* [event.corr        ] CorrelateEvent: finished, rootId=0<br />
2023.06.13 22:51:59.301 *D* [event.proc        ] EVENT UPS_ONLINE [100037] at {0} (ID:424636 F:0x0001 S:0 TAGS:"") FROM Tech Server UPS: UPS is On Line<br />
2023.06.13 22:51:59.301 *D* [event.policy      ] EPP: processing event 424636<br />
2023.06.13 22:51:59.301 *D* [event.policy      ] Event 424636 match EPP rule 54<br />
2023.06.13 22:51:59.348 *D* [event.policy      ] Action 1 execution blocked by timer "UPS_Abnormal_0x00000433" key<br />
2023.06.13 22:51:59.348 *D* [event.policy      ] Delayed action execution with key "UPS_Abnormal_0x00000433" cancelled<br />
2023.06.13 22:51:59.348 *D* [event.proc        ] Event 424636 with code 100037 passed event processing policy<br />
2023.06.13 22:51:59.348 *D* [event.corr        ] CorrelateEvent: event UPS_ONLINE id 424637 source Tech Server UPS [1075]<br />
2023.06.13 22:51:59.348 *D* [event.corr        ] CorrelateEvent: finished, rootId=0<br />
2023.06.13 22:51:59.348 *D* [event.proc        ] EVENT UPS_ONLINE [100037] at {0} (ID:424637 F:0x0001 S:0 TAGS:"") FROM Tech Server UPS: UPS is On Line<br />
2023.06.13 22:51:59.348 *D* [event.policy      ] EPP: processing event 424637<br />
2023.06.13 22:51:59.348 *D* [event.policy      ] Event 424637 match EPP rule 54<br />
2023.06.13 22:51:59.364 *D* [event.proc        ] Event 424637 with code 100037 passed event processing policy</p>
<p dir="auto">So it appears that the timer is working, however I'm getting two 'UPS_ONLINE' events back-to-back, and the second one is the one that is triggering the e-mail. This is happening with multiple UPSes, so I can't say it is just this one device causing the issue.</p>
]]></description><link>https://forum.netxms.org/post/32531</link><guid isPermaLink="true">https://forum.netxms.org/post/32531</guid><dc:creator><![CDATA[themanbornwithin]]></dc:creator><pubDate>Wed, 14 Jun 2023 02:58:08 GMT</pubDate></item><item><title><![CDATA[Reply to EPP Timer not working on Tue, 13 Jun 2023 21:20:26 GMT]]></title><description><![CDATA[<p dir="auto">Hi!</p>
<p dir="auto">I've tried on my system, everything works as intended.</p>
<p dir="auto">Just in case, check that there is no other rule that could be interfering with that timer.</p>
<p dir="auto">You can check in Configuration -&gt; Scheduled tasks. If you enable showing of system tasks (under three dots menu), during your 120 second delay an entry should be visible with correct value in "Timer key" column.</p>
<p dir="auto">You can also set debug level 7 for debug tags<br />
event.*<br />
scheduler<br />
to monitor event processing and scheduled task execution in server log</p>
]]></description><link>https://forum.netxms.org/post/32528</link><guid isPermaLink="true">https://forum.netxms.org/post/32528</guid><dc:creator><![CDATA[Filipp Sudanov]]></dc:creator><pubDate>Tue, 13 Jun 2023 21:20:26 GMT</pubDate></item><item><title><![CDATA[Reply to EPP Timer not working on Tue, 13 Jun 2023 16:03:20 GMT]]></title><description><![CDATA[<p dir="auto">Hi,</p>
<p dir="auto">configuration looks correct. We will test this and check if something is broken with the timers.</p>
<p dir="auto">Best regards,<br />
Victor</p>
]]></description><link>https://forum.netxms.org/post/32526</link><guid isPermaLink="true">https://forum.netxms.org/post/32526</guid><dc:creator><![CDATA[victor]]></dc:creator><pubDate>Tue, 13 Jun 2023 16:03:20 GMT</pubDate></item><item><title><![CDATA[Reply to EPP Timer not working on Mon, 12 Jun 2023 18:26:34 GMT]]></title><description><![CDATA[<p dir="auto"><img src="https://i.imgur.com/OZtAVmk.png" alt="" class="img-markdown  img-fluid" /></p>
]]></description><link>https://forum.netxms.org/post/32516</link><guid isPermaLink="true">https://forum.netxms.org/post/32516</guid><dc:creator><![CDATA[themanbornwithin]]></dc:creator><pubDate>Mon, 12 Jun 2023 18:26:34 GMT</pubDate></item></channel></rss>