<![CDATA[Cannot read measurement unit information in NetXMC 4.4 client]]>Hi, there. We have installed the 4.4 version of both NetXMC server and client. I can log into the NetXMC client without no problem. But, after a short period of time, the NetXMC client sent back the following message: Cannot read measurement unit information. A connection established by the software on your host computer has been aborted.

How can I fix this NetXMC client issue?

Thanks in advance.

]]>https://forum.netxms.org/topic/7746/cannot-read-measurement-unit-information-in-netxmc-4.4-clientRSS for NodeFri, 13 Nov 2026 07:30:28 GMTMon, 04 Sep 2023 16:20:18 GMT60<![CDATA[Reply to Cannot read measurement unit information in NetXMC 4.4 client on Tue, 05 Sep 2023 14:08:09 GMT]]>Hi, Victor. First I appreciate your time to read my message. Second, I will follow your directions to try to fix this NetXMC client issue.

]]>https://forum.netxms.org/post/32723https://forum.netxms.org/post/32723Tue, 05 Sep 2023 14:08:09 GMT<![CDATA[Reply to Cannot read measurement unit information in NetXMC 4.4 client on Tue, 05 Sep 2023 07:33:59 GMT]]>Hi,
looks like TCP connection between your workstation and the server is terminated for some reason. Can you reconnect normally after receiving this error? I would suggest checking client log file (it is in home directory .nxmc4/nxmc.log) and server log file with debug level 6 for tag "client.*".
Best regards,
Victor

]]>https://forum.netxms.org/post/32719https://forum.netxms.org/post/32719Tue, 05 Sep 2023 07:33:59 GMT