<![CDATA[remote proxy broken internet]]>Hi All

Now have I got this wrong. You have a remote proxy server on a remote LAN and agents connecting to this proxy, and the proxy is on a tunnel to the XMS server.

If the internet goes down on either side, I was on the understanding that agent data will be held on the proxy till the xms server makes a call for info.

At present if the internet goes down esp at the xms server side we get node down messages for all remote nodes/agents from the different LANs with different tunnel proxies like the xms server is constantly pulling in.

andy

]]>https://forum.netxms.org/topic/7855/remote-proxy-broken-internetRSS for NodeFri, 13 Nov 2026 07:22:25 GMTTue, 23 Jan 2024 11:03:47 GMT60<![CDATA[Reply to remote proxy broken internet on Sat, 03 Feb 2024 12:32:26 GMT]]>Hi!

I've checked with a developer yesterday - currently there might be issues with correlation for nodes that are behind proxy. This will be investigated whenever developer resources are available.

]]>https://forum.netxms.org/post/33176https://forum.netxms.org/post/33176Sat, 03 Feb 2024 12:32:26 GMT<![CDATA[Reply to remote proxy broken internet on Sat, 03 Feb 2024 11:25:29 GMT]]>Hi All

Gather, there is no more support with the silence. 
Shame, it was looking good.

Has no one else had this issue ?

]]>https://forum.netxms.org/post/33175https://forum.netxms.org/post/33175Sat, 03 Feb 2024 11:25:29 GMT<![CDATA[Reply to remote proxy broken internet on Thu, 25 Jan 2024 14:29:21 GMT]]>Hello any more info, you said first thing what are the next steps

Andy

]]>https://forum.netxms.org/post/33155https://forum.netxms.org/post/33155Thu, 25 Jan 2024 14:29:21 GMT<![CDATA[Reply to remote proxy broken internet on Tue, 23 Jan 2024 11:39:21 GMT]]>communication through external gateway is unticked

]]>https://forum.netxms.org/post/33150https://forum.netxms.org/post/33150Tue, 23 Jan 2024 11:39:21 GMT<![CDATA[Reply to remote proxy broken internet on Tue, 23 Jan 2024 11:31:32 GMT]]>Ok. First thing to check - in node properties on Communication tab there is "Communication through external gateway". Is it unchecked for all these proxies and nodes?

]]>https://forum.netxms.org/post/33149https://forum.netxms.org/post/33149Tue, 23 Jan 2024 11:31:32 GMT<![CDATA[Reply to remote proxy broken internet on Tue, 23 Jan 2024 11:24:36 GMT]]>Hi, thanks for getting back to me.

Version Server version: 4.5.0 (build 4.5-36-gf9c301e31d)

Andy

]]>https://forum.netxms.org/post/33148https://forum.netxms.org/post/33148Tue, 23 Jan 2024 11:24:36 GMT<![CDATA[Reply to remote proxy broken internet on Tue, 23 Jan 2024 11:20:09 GMT]]>What exactly version of NetXMS are you using?

]]>https://forum.netxms.org/post/33147https://forum.netxms.org/post/33147Tue, 23 Jan 2024 11:20:09 GMT