<![CDATA[Port View is Blank]]>Hello,

Trying out netxms and I really liked the port view feature shown here. I've added two of my switches so far, one Arista and one Mellanox but neither are showing a port view in the ports tab. I created a dashboard with the port view element and the names of the switches show up but no ports.

I've uploaded an image example of what I'm seeing on the ports tab of the switch, I noticed the ports column there is blank, I've polled the full configuration and topology and that's what it came up with. Whether I select state, status, or vlans, I just see the same screen shown here.

Am I missing something to get the ports to show up? I haven't configured any DCIs for the switches yet.

example.png

]]>https://forum.netxms.org/topic/8066/port-view-is-blankRSS for NodeFri, 13 Nov 2026 07:25:12 GMTThu, 21 Nov 2024 02:30:49 GMT60<![CDATA[Reply to Port View is Blank on Sat, 11 Apr 2026 17:07:40 GMT]]>I've just update to 6.1.0 and all works perfectly.
Thank you for your works!!!

]]>https://forum.netxms.org/post/35333https://forum.netxms.org/post/35333Sat, 11 Apr 2026 17:07:40 GMT<![CDATA[Reply to Port View is Blank on Tue, 07 Apr 2026 11:50:00 GMT]]>Port view works only for devices for which NetXMS has device drivers, so some of these drivers are capable of getting port information. Zyxel devices are not in priority for driver development due to limited resources.

]]>https://forum.netxms.org/post/35318https://forum.netxms.org/post/35318Tue, 07 Apr 2026 11:50:00 GMT<![CDATA[Reply to Port View is Blank on Tue, 24 Mar 2026 19:48:28 GMT]]>Hi, even with Zyxel switch the port view is blank.
Immagine 2026-03-24 204609.png
Immagine 2026-03-24 204553.png
Immagine 2026-03-24 204742.png

]]>https://forum.netxms.org/post/35312https://forum.netxms.org/post/35312Tue, 24 Mar 2026 19:48:28 GMT<![CDATA[Reply to Port View is Blank on Mon, 24 Nov 2025 19:28:11 GMT]]>Hi,

the ticket was a bit lost in the development queue. Do you still have these devices, as we'd need some additional information from them.

]]>https://forum.netxms.org/post/35001https://forum.netxms.org/post/35001Mon, 24 Nov 2025 19:28:11 GMT<![CDATA[Reply to Port View is Blank on Fri, 22 Nov 2024 07:20:17 GMT]]>Hi there, we have created tracker for this and will look into resolving it.

https://track.radensolutions.com/issue/NX-2651

]]>https://forum.netxms.org/post/33989https://forum.netxms.org/post/33989Fri, 22 Nov 2024 07:20:17 GMT<![CDATA[Reply to Port View is Blank on Thu, 21 Nov 2024 18:58:42 GMT]]>Here's an excel document with a sheet for each switch's interfaces, names and mac addresses are anonymized.

interfaces.xlsx

]]>https://forum.netxms.org/post/33988https://forum.netxms.org/post/33988Thu, 21 Nov 2024 18:58:42 GMT<![CDATA[Reply to Port View is Blank on Thu, 21 Nov 2024 17:57:38 GMT]]>We will check it internally, sure. In the meantime, could you please also share Interfaces tab output for both?

]]>https://forum.netxms.org/post/33987https://forum.netxms.org/post/33987Thu, 21 Nov 2024 17:57:38 GMT<![CDATA[Reply to Port View is Blank on Thu, 21 Nov 2024 16:53:26 GMT]]>I've added the capabilities for each switch. Also, each of them are using the generic driver, I couldn't find any snmp drivers for these switches. But I found this post which seems to indicate that port view essentially doesn't work without vendor specific drivers?

mellanox-capabilities.png

arista-capabilities.png

]]>https://forum.netxms.org/post/33986https://forum.netxms.org/post/33986Thu, 21 Nov 2024 16:53:26 GMT<![CDATA[Reply to Port View is Blank on Thu, 21 Nov 2024 14:26:34 GMT]]>Hi, could you please share screenshots of Capabilities in Overview tab and Interfaces tab for both?

]]>https://forum.netxms.org/post/33985https://forum.netxms.org/post/33985Thu, 21 Nov 2024 14:26:34 GMT