<![CDATA[Monitor a process from specific user with Process.CountEx fails]]>Hi,
I have to monitor if a process is running under a specific user in Windows.

I use Process.CountEx for doing that.

In Taskmanager the username is shown like AD001\z004abcd
Processname is EB_BPM.exe

I tried: Process.CountEx("EB_BPM.exe",,"AD001\z004abcd")
and ( in case the Backslash is the problem):  Process.CountEx("EB_BPM.exe",,"(?i)z004abcd")

Both fail.
Using just  Process.CountEx("EB_BPM.exe") works, but I need to have the username.

Using  NetXMS 5.2.1
Any idea?

Stefan

]]>https://forum.netxms.org/topic/8197/monitor-a-process-from-specific-user-with-process.countex-failsRSS for NodeFri, 13 Nov 2026 07:25:44 GMTWed, 18 Jun 2025 06:26:34 GMT60<![CDATA[Reply to Monitor a process from specific user with Process.CountEx fails on Tue, 08 Jul 2025 10:25:51 GMT]]>Agent uses GetSecurityInfo win api function, please check information about needed access rights here:
https://learn.microsoft.com/en-us/windows/win32/api/aclapi/nf-aclapi-getsecurityinfo#remarks

]]>https://forum.netxms.org/post/34596https://forum.netxms.org/post/34596Tue, 08 Jul 2025 10:25:51 GMT<![CDATA[Reply to Monitor a process from specific user with Process.CountEx fails on Wed, 02 Jul 2025 08:26:53 GMT]]>Running it as system now shows the usernames in the Process View. But why doesn't it work with an administrative account?

]]>https://forum.netxms.org/post/34585https://forum.netxms.org/post/34585Wed, 02 Jul 2025 08:26:53 GMT<![CDATA[Reply to Monitor a process from specific user with Process.CountEx fails on Wed, 02 Jul 2025 06:22:41 GMT]]>Please try to run the agent under system user to see if that makes any difference

]]>https://forum.netxms.org/post/34582https://forum.netxms.org/post/34582Wed, 02 Jul 2025 06:22:41 GMT<![CDATA[Reply to Monitor a process from specific user with Process.CountEx fails on Wed, 02 Jul 2025 05:20:05 GMT]]>We have the agent running with a domain account, that is member of the Administrators group.

]]>https://forum.netxms.org/post/34581https://forum.netxms.org/post/34581Wed, 02 Jul 2025 05:20:05 GMT<![CDATA[Reply to Monitor a process from specific user with Process.CountEx fails on Tue, 01 Jul 2025 12:15:45 GMT]]>Well, that explains why the metric does not return what you expect. 

How do you run the agent - under SYSTEM user or in some other way?

]]>https://forum.netxms.org/post/34580https://forum.netxms.org/post/34580Tue, 01 Jul 2025 12:15:45 GMT<![CDATA[Reply to Monitor a process from specific user with Process.CountEx fails on Tue, 01 Jul 2025 10:15:01 GMT]]>In process view the column user is almost empty.

Only BUILTIN\Administrators shows up for some processes.

NetXMSProcesses.png

]]>https://forum.netxms.org/post/34575https://forum.netxms.org/post/34575Tue, 01 Jul 2025 10:15:01 GMT<![CDATA[Reply to Monitor a process from specific user with Process.CountEx fails on Tue, 01 Jul 2025 10:04:39 GMT]]>how do you see this process in "Processes" view for that node?

]]>https://forum.netxms.org/post/34572https://forum.netxms.org/post/34572Tue, 01 Jul 2025 10:04:39 GMT<![CDATA[Reply to Monitor a process from specific user with Process.CountEx fails on Thu, 26 Jun 2025 12:30:37 GMT]]>Do You need more information to solve this? Please let me know.

Regards

Stefan

]]>https://forum.netxms.org/post/34562https://forum.netxms.org/post/34562Thu, 26 Jun 2025 12:30:37 GMT<![CDATA[Reply to Monitor a process from specific user with Process.CountEx fails on Mon, 23 Jun 2025 09:12:45 GMT]]>I tried. It's also not working. Always returning 0.

In logfile with Loglevel 7 I find:

2025.06.23 09:08:32.521 *D* [comm.cs.1          ] Requesting metric "Process.CountEx("EB_BPM.exe",,"z004abcd")"
2025.06.23 09:08:32.555 *D* [comm.cs.1          ] GetMetricValue("Process.CountEx("EB_BPM.exe",,"z004abcd")"): 0 (SUCCESS) value = "0"

But the process is running.

]]>https://forum.netxms.org/post/34545https://forum.netxms.org/post/34545Mon, 23 Jun 2025 09:12:45 GMT<![CDATA[Reply to Monitor a process from specific user with Process.CountEx fails on Fri, 20 Jun 2025 12:16:46 GMT]]>Did you try
Process.CountEx("EB_BPM.exe",,"z004abcd")
?

]]>https://forum.netxms.org/post/34535https://forum.netxms.org/post/34535Fri, 20 Jun 2025 12:16:46 GMT