Skip to content

Support

5.1k Topics 22.0k Posts

Questions about installing, configuring and using NetXMS.

  • [Tutorial] NetXMS syslog parsing -slides and DEMO

    1
    0 Votes
    1 Posts
    16k Views
    I
    Hello All, It's hard to call that tutorial, this time slides and demo only(some time related issues). https://lasiszm.wordpress.com/2018/03/04/netxms-syslog-parsing/ https://youtu.be/p32z-h1rd_s Have a good day
  • Missing Infrastructure / Network

    6
    1
    0 Votes
    6 Posts
    36k Views
    A
    That was the issue.  Somehow admin and admins were removed from permissions on the Infrastructure and Network containers.  I added permissions back in and now my account has access. Thank you very much.
  • NetXMS not generating email alerts

    1
    0 Votes
    1 Posts
    18k Views
    H
    Hey All, Having a little bit of an issue getting NetXMS to generate email alerts. I configured the SMTP config in NetXMS of my internal SMTP relay server (using the IP) and restarted the netxms service to apply the new config. I have also created an action to send email and added it to the SYS_NODE_DOWN event processing policy. I then proceeded to take a test machine offline to test the process and NetXMS detected the node as down but did not generate the email alert. I looked at the SMTP relay server and did not see any attempts from the NetXMS server of trying to connect. Thoughts?
  • Containers in error state

    3
    1
    0 Votes
    3 Posts
    27k Views
    C
    Upgraded to 2.2.4 didn't help. What I found though is if I rename the container and then press enter it fixes the issue. Also noticed that if I select Help \ About in nxmc.exe window it reports version 2.2.3 but on the splash screen at login it reports 2.2.4
  • traffic spike

    5
    1
    0 Votes
    5 Posts
    37k Views
    V
    Hi, it is possible to access node's interface list from transformation script and read interface speed property, so it is possible to set cap on traffic value based on interface speed. Best regards, Victor
  • Agent Tunnel Port Configuration

    5
    0 Votes
    5 Posts
    40k Views
    V
    Hi, you can also add any missing configuration parameter directly from UI (there is option "add parameter" in server configuration view) or using nxdbmgr: nxdbmgr set AgentTunnelListenPort 443 Best regards, Victor
  • How to specify a netmask for node?

    2
    0 Votes
    2 Posts
    24k Views
    T
    An object in NetXMS always has to have at least one interface, where its Primary IP will reside. If an object has all information sources disabled (nxagent and snmp), the object is created with a synthetic interface to hold its IP. Next up, when an interface is created, NetXMS looks to place it in a subnet. NetXMS will look for a matching subnet to place the IP in. If a subnet doesn't yet exist, a new one will be created - specifically a /24 in this case, since the synthetic interface has a default /24 mask. You can influence this by changing the server configuration parameter DefaultSubnetMaskIPv4 (or DefaultSubnetMaskIPv6).
  • Locked by server

    2
    0 Votes
    2 Posts
    19k Views
    V
    Hi, either server process is actually running (in that case you should shutdown server process first), or crashed (in that case you can answer "yes" and remove stalled lock). Best regards, Victor
  • Issues after latest Upgrade

    3
    2
    0 Votes
    3 Posts
    24k Views
    A
    Thanks! exaclty this was the issue - my bad Best
  • Network map Group and submaps lost

    Locked
    3
    0 Votes
    3 Posts
    23k Views
    F
    Thank you very much Victor! You are right, the problem was that i add read only access to a group and i dont check "Inherit access rights from parent objetc(s)" option... Thank you again!
  • can i monitor agent through another agent

    4
    0 Votes
    4 Posts
    25k Views
    V
    Try to run both agents with debug 6 and check what is logged when connection attempt is made. Best regards, Victor
  • Object tools RDP

    2
    0 Votes
    2 Posts
    16k Views
    V
    Hi, in newer NetXMS versions you should use %a macro instead of %OBJECT_IP_ADDR%. Best regards, Victor
  • Error at opening dashboard after 2.2.3 update

    2
    0 Votes
    2 Posts
    13k Views
    V
    Hi, try to extract client application into empty directory and run from there. Best regards, Victor
  • Issue with Query

    4
    0 Votes
    4 Posts
    19k Views
    V
    Hi, on Debian core dump generation disabled by default. Please try to enable it and provide us with core file. There are also slight chance that this is known issue fixed in 2.2.3 or upcoming 2.2.4 (will be released within few days). Best regards, Victor
  • mysql query for object status (with grafana)

    2
    2
    0 Votes
    2 Posts
    11k Views
    V
    Hi, server only updates object_properties table when something persistent changes (like object name) and on shutdown (to save status and other runtime information). On large installations it removes a lot of unnecessary DB updates. Best regards, Victor
  • Change massively an option in Data Collection Templates

    3
    0 Votes
    3 Posts
    22k Views
    F
    Thanks Victor, in this case i will do this manually  ::) Regards.
  • Upgrade Failed

    7
    0 Votes
    7 Posts
    36k Views
    B
    Thanks for clarify, fair enough reason Was running SQLite on a Test/Demo server (proof of concept) because it was fast and easy to rollback/maintaine But as i now understand the problem i will migrate to another DB
  • Run Script to get DCI Data

    21
    0 Votes
    21 Posts
    45k Views
    A
    That was it!! Thanks for your patience on this.  I know it took awhile.
  • DCI with Operating systems

    2
    0 Votes
    2 Posts
    20k Views
    V
    Hi, there are no separate parameters for that, but you can use transformation script to extract needed part from System.Uname (likely using regular expressions). Best regards, Victor
  • Using NetXMS to monitor SMTP Service

    2
    0 Votes
    2 Posts
    23k Views
    V
    Hi, you have to pass some valid email address as request. Rest of parameters are the same as for all other ServiceCheck.* parameters. Response field is ignored. Checker will send test email and return 0 if it was successfully sent. More information here: https://netxms.org/documentation/adminguide/service-monitoring.html#network-service Best regards, Victor