Skip to content

Support

5.1k Topics 22.0k Posts

Questions about installing, configuring and using NetXMS.

  • Status NORMAL on closed port

    Locked
    8
    0 Votes
    8 Posts
    65k Views
    A
    Right now it's not possible. Services do not have "expected state", as interfaces do. Right now they are expected to be up, so if normal state for network service is "down", you'll always get critical status. As a workaround, you can handle SYS_SERVICE_UP / SYS_SERVICE_DOWN (there is default rule for that in Event Processin Policy, so add your rule before that and select "stop processing" checkbox) to create alarm / send notification. To prevent "critical" status on the node itself as well as whole tree, you can status propagation for service to fixed -> Normal. This way service itself will be shown with red dot, but whole tree will be left intact. [image: Screen Shot 2013-01-18 at 12.56.00 PM.png]
  • Simple ping monitoring

    Locked
    4
    0 Votes
    4 Posts
    50k Views
    A
    http://wiki.netxms.org/wiki/Subagent:Ping
  • Custom Schedule query

    Locked
    7
    0 Votes
    7 Posts
    39k Views
    A
    Answer: https://www.netxms.org/forum/configuration/custom-schedule-disappearing/msg9376/#msg9376
  • Generation of WAR from Linux command line

    Locked
    2
    0 Votes
    2 Posts
    15k Views
    A
    I haven't tried it yet myself, but looks like keyword is "buckminster" http://www.eclipse.org/forums/index.php?t=msg&goto=502137 http://wiki.eclipse.org/Building_an_RCP_application_with_hudson_(Buckminster) http://wiki.hudson-ci.org/display/HUDSON/Buckminster+PlugIn
  • Custom Schedule disappearing

    Locked
    4
    1
    0 Votes
    4 Posts
    22k Views
    B
    Perfect - many thanks Victor
  • NetXMS Agent on Citrix XenServer 6.1 openssl

    Locked
    2
    0 Votes
    2 Posts
    14k Views
    A
    It looks like that openssl-perl is not updated to newer OpenSSL package and now blocking upgrade of the openssl. Please check, that openssl-perl is latest version available in your distro.
  • AIX 6.1 Installation

    Locked
    5
    0 Votes
    5 Posts
    31k Views
    A
    You can use binary build from the site: https://www.netxms.org/download/agent_packages/nxagent-1.2.5-aix.tar.gz Upgrade package to install thru management console is here: https://www.netxms.org/download/agent_packages/nxagent-1.2.5-aix.apkg These binaries are build on AIX 5.3 and should run fine on 6.1.
  • NetXMS upgrade to v1.2.5 MSSQL database upgrade issue

    Locked
    2
    0 Votes
    2 Posts
    11k Views
    L
    Thanks! It worked. Although, I had to change CREATE TABLE [netxms].[event_log] to CREATE TABLE [event_log] for it to work.
  • Network Maps decoration broken after upgrade to 1.2.3

    Locked
    4
    0 Votes
    4 Posts
    18k Views
    V
    Hi! You can create unmanaged node or container and put it on the map. Best regards, Victor
  • Export Find switch port info

    Locked
    1
    0 Votes
    1 Posts
    13k Views
    T
    Hi at all, i'd like to create a script exports some info from Netxms. I extract info about nodes (ip, name, mask, mac address etc) from mysql. Now i'd like to extract the information about what switch the end device is connected to. I suppose the function "Find Switch Port" query the mib of the switch; is this information stored in the DB? Can i call the fuction "Find switch port" externally from netxms (from a command line script for example)? If none of this is possible, can you share the query netxms uses to get the "find switch port" information? Thank you so much, Giovanni
  • Errors - var_name=? and initializing component locks table

    Locked
    3
    0 Votes
    3 Posts
    18k Views
    N
    Dont worry about it - I couldnt make it work. I had enough resources on the same machine so I whacked MySQL on there and it works fine.
  • NetXMS don't recognize cisco Switch

    Locked
    2
    0 Votes
    2 Posts
    18k Views
    V
    Hi! Do they respond to SNMP? Check that SNMP settings are correct and that you can reach them by SNMP. You can do that using nxsnmpwalk or nxsnmpget tools. Best regards, Victor
  • Device drivers.

    Locked
    1
    0 Votes
    1 Posts
    20k Views
    S
    Now we have compilable drivers written on c/c++. I think it wrong way, too hard for understand and extension functionally. What you think?
  • Installing on Windows server 2012

    Locked
    2
    0 Votes
    2 Posts
    22k Views
    N
    Dont worry about your English, its very good. I assume your SQL is installed on the same machine to use named pipes, so open SQL Server Configuration Manager, choose SQL Server Network Configuration > Protocols for {instance} and ensure Named Pipes is enabled. If the connection then works, but NetXMS doesnt, try reinstalling the core service and it should set up the database at that time.
  • Legacy Console

    Locked
    4
    0 Votes
    4 Posts
    30k Views
    V
    Hi! I have marked legacy console as deprecated so new users will not try to download and use it. It is still required sometimes unfortunately, but many new things cannot be configured via legacy console. So I'm trying to avoid misunderstanding by new users. Best regards, Victor
  • Agent's Configuration

    Locked
    3
    0 Votes
    3 Posts
    31k Views
    L
    Hi Victor, i saw the file and i am familiar with the policy file locations. is there any chance to create a tool or something that will check the whole config and report if there are errors ? a tool that will display the whole configuration of the agent ? another question is, does the agent actively scans for policy changes and apply them or do i still have to manually restart the agent after each change/addition to the policy ? Best Regards, Lindeamon
  • Usage of nxpush to load values in a new DCI over a node

    Locked
    8
    0 Votes
    8 Posts
    66k Views
    A
    Check that "primary IP" on overview tab for node "MARLONHURTADO" is listed in MasterServers Check again with nxget, but use external IP instead of loopback.
  • Data directory "C:#5CNetXMS#5Cvar" does not exist or is inaccessible

    Locked
    6
    0 Votes
    6 Posts
    38k Views
    P
    I checked adding line "DataDirectory = C:\NetXMS\var" to file "netxmsd.conf" on installed version and installing new version Windows installers on clear system. Both methods are worked. Thank's! --- WBR, Vladimir.
  • Agents

    Locked
    1
    0 Votes
    1 Posts
    16k Views
    L
    hi, i have noticed that after a power outage or unexpected shutdown the server can not communicate with the agents although they are running and only restart to the agent's service solves the problem. i have to mention that i have installed the agents with the "download agent configuration file from server upon startup" and there is no configuration configured. i also need to mention that the agents got started but the server not so maybe lack of communication to server stall them. will enabling the watchdog solve this problem ? does it checks to see if the server is up and the agent is communicating with it ? 10x, Lindeamon
  • Reports

    Locked
    8
    0 Votes
    8 Posts
    37k Views
    R
    Because the scheduling is not working I've came up with this solution. Generate report from console: "/usr/bin/java" -cp "/opt/netxms/java-lib/report-generator.jar" org.netxms.report.Generator "/etc/netxmsd.conf" "/opt/OpenVPN-report.def" "/opt/reports/`date +%d%m%Y`-openvpn-count.output" /opt/OpenVPN-report.def is our jasper report .jrxml file. Convert this report to PDF format: "/usr/bin/java" -cp "/opt/netxms/java-lib/report-generator.jar" org.netxms.report.Exporter "/opt/reports/`date +%d%m%Y`-openvpn-count.output" "/opt/reports/`date +%d%m%Y`-openvpn-count.pdf" And send this report via email: sendemail -f "[email protected]" -t "[email protected]" -m "Subject: OpenVPN report `date +%d-%b-%Y`" -u "Header: Report `date +%d-%b-%Y`" -a "/opt/reports/`date +%d%m%Y`-openvpn-count.pdf" Add all of this to the cron, and we have custom reports scheduling. All that left is to wait when these features will be available from GUI. Edited: Attached short instruction with all necessary steps. Best regards, Rostyslav Reports.pdf