Skip to content

Support

5.1k Topics 22.0k Posts

Questions about installing, configuring and using NetXMS.

  • Updating alert message

    3
    0 Votes
    3 Posts
    20k Views
    E
    Thanks, quick and simple. Egert
  • Event Processing Filtering Script

    8
    0 Votes
    8 Posts
    45k Views
    V
    Hi, OID of what? Device or specific DCI you are fetching? Best regards, Victor
  • Dashboard and Map questions

    3
    0 Votes
    3 Posts
    26k Views
    V
    I think we can add lock option in 3.3. Regarding icon issues before refresh - looks like image library bug. What version you are using? Best regards, Victor
  • Transformation Script in Templates not working NetXMS 3.2

    3
    4
    0 Votes
    3 Posts
    32k Views
    S
    Thank You.
  • Cannot get device identity via EtherNet/IP (CONNECT FAILED)

    4
    0 Votes
    4 Posts
    35k Views
    S
    OK, thank s lot for clarification.
  • Change layout dashboard

    2
    0 Votes
    2 Posts
    32k Views
    V
    You can do full edit if you export dashboard into XML, edit it, and then import back. XML for individual elements can be edited directly from GUI (including layout properties). Best regards, Victor
  • Multiple DCI's to the same IP Address (How to?)

    3
    0 Votes
    3 Posts
    27k Views
    V
    Another approach would be to set option "this is IP address of remote management node" in communication options. Best regards, Victor
  • Updated server to 3.2.380, nxmc won't start

    5
    0 Votes
    5 Posts
    38k Views
    V
    Hi, we decided to drop combined server/console package as part of overall effort to reduce number of packages and thus required support efforts. Actually we did expect that in most cases server is installed on separate machine and users are connected from remote workstations. Best regards, Victor
  • GUI Management Console on Raspbian Buster

    2
    0 Votes
    2 Posts
    25k Views
    V
    Hi, management console now based on Eclipse 4.11 (2019-03), so you have to use this Eclipse version. Best regards, Victor
  • Timescale DB Question

    2
    0 Votes
    2 Posts
    26k Views
    F
    Both Postgres and TimescaleDB are in one driver - Postgres. When performing nxdbmgr init it asks what type of database to use.
  • DCI values over SSH

    2
    4
    0 Votes
    2 Posts
    36k Views
    F
    SSH connections are performed from netxms agent. It is either a proxy, or agent on netxms server. These agents need to have ssh subagent loaded (SubAgent=ssh.nsm in config file).
  • Agent reports "High CPU utilization" when running inside LXC

    4
    3
    0 Votes
    4 Posts
    60k Views
    F
    NetXMS takes CPU load information from /proc/stat. We just read this file once per second, calculate deltas and divide the deltas by sum of them. Please run below command on a container that got into that state and share the output: n=1; while [ $n -le 60 ]; do cat /proc/stat | grep cpu0; sleep 1; n=$((n+1)); done Then restart the container and get these stats again so we could have some data for comparison.
  • Agent 3.2.380 stucks at install

    5
    1
    0 Votes
    5 Posts
    70k Views
    S
    Hello Victor, tried (on WinSvr2008R2 64bit + WinSvr2016 64bit) and worked... Many thanks for the fast response... Greetings Marco
  • Allarm warning detected

    2
    0 Votes
    2 Posts
    41k Views
    S
    dhcp or some nefarious person has interjected a device in the line or a windows machine has reset a programable network device, etc. but most likely dhcp devices.  Netxms follows the ip not the mac.
  • Error when I tried to do make / NetXms 3.1.241 / Ubuntu18.04

    5
    0 Votes
    5 Posts
    58k Views
    J
    Hello Victor, as you recomendation, I did what you said (download the new version) and everything goes ok, maybe was about broken package. Thank you for your fast reply. Thanks and have a nice day!
  • 0 Votes
    5 Posts
    58k Views
    B
    Sorry, I'm really a newbie (I think you can tell), I'm taking over someone's job... The "Snmp Location KO" card just didn't exist. After create it, it's ok. Many thanks. Best regards, BB
  • Agent upgrade fails

    5
    0 Votes
    5 Posts
    60k Views
    E
    File is present and md5 hash is same.
  • DCI values in links, as human readable?

    3
    0 Votes
    3 Posts
    49k Views
    M
    That worked like charm. Thanks! 
  • Double Link in Maps

    4
    1
    0 Votes
    4 Posts
    66k Views
    J
    Latest version. This happens, when seeds with a small radius intersect. [image: 123433.jpg]
  • Imagelibrary with 3.2

    4
    3
    0 Votes
    4 Posts
    65k Views
    G
    Hello Victor, thanks for Your fast response! While preparing the download of the images for You I realized that there was a problem in display the copy of my file from my new server on windows too. I have seen, that there was a difference in bytecount  between the original file on my old netxmsserver and that on my new server. I did the transfer via filezilla initiated from the new server one more time and got the same results (concerning bytecount differences). Filezilla was configured for automatic detection of transfertype (configured as standard). When configuring filezilla explecitly for binary transfertype the file is transfered correctly and has the original size. This is a behavour I have never seen before with filezilla. The images transfered in binary type via filezilla all work fine with the new implementation of Your image library tool now. For administration the responsetimes of the tool are really great now even for large images. Sorry for posting the problem that was generated via an other tool! Best regards Georg