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Questions about installing, configuring and using NetXMS.

  • Database - where threshold is error?

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    V
    Hi, Threshold table has reference to DCI table (items) via item_id column which in turn has reference to owning node (via node_id column). Best regards, Victor
  • agent tunnel not connecting

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    From the server side it looks like agent did not provide certificate: SetupTunnel(<public ip here>): Agent certificate not provided Can you check that agent certificate actually exist on machine with agent? What operating system agent is running on? What versions you are using? Best regards, Victor
  • Graph other records in the NetXMS database

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    V
    Hi! Do you mean table DCI in NetXMS or SQL database table? Best regards, Victor
  • Cannot lock user database: Access denied

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    Dani@M3TU
    Hi Victor That was it! thanksDani
  • Different behaviour format strings

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    G
    Thanks that works fine!
  • Changelog post-2.2.9

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    V
    I've updated web site version as well. Will keep it updated during new releases. Best regards, Victor
  • Error running nxshell script for session.getObjectTools()

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    S
    I found my problem.  The C:\NetXMS\lib\nxshell.jar was out of date.  Replaced with nxshell-2.2.13.jar and it works.
  • How to set node comment from script?

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    D
    Thanks a lot for adding this feature:  NX-1558 (Add ability to change node's comment from script) Best regards, Grzegorz.
  • Table 'netxms.hibernate_sequence' for reporting

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    T
    In a fraction of the time so far spent on NetXMS reporting, I have managed to install Jasper server and get the sample "IP Inventory" report working with that. Just need to learn how to write reports now!
  • Netxms Agent and SNMP

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    Question 1: Do not enable Windows' own SNMP Trap service. That service is designed to allow Windows itself to capture other device traps, but you want the NetXMS Agent service to capture those. You do not need to configure SNMP Traps (inside the SNMP service), unless you want your Windows 10 Pro PC to send its own Traps somewhere. In short: You do not need this to collect traps from network devices. Question 2: Move the Windows 10 Pro PC into the SITE1 Zone (right-click on node, Change Zone) Right-click the zone, select properties, select Communications, select the Windows 10 Pro PC as default proxy Add the SNMP devices manually and ensure they are in the SITE1 Zone. (Alternatively: configure Active Discovery for the Zone and wait for devices to be discovered. However, for now it is probably easiest to just add the handful of devices manually), If you are looking to poll SNMP data (e.g. bandwidth/cpu/memory usage, etc.) on the printers/switches/router now, you should be ready to go. Notes: If you are looking at collecting SNMP Traps (which is something very different to polling SNMP data - Traps are packets sent from the device in question when a certain event is triggered, these are NOT used for Data Collection Items), you need to also configure each of these devices so send SNMP Traps to your Windows 10 Pro PC (might as well configure Syslog while you're at it) and add "EnableSNMPTrapProxy=yes" to your proxy agent configuration on Windows 10 Pro PC. Your proxy agent does not require any additional configuration to act as Syslog Proxy.
  • Data collection from different devices

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    M
    I increased the timeout from 5 seconds to 7 seconds and it works. Thank you!
  • nxmc v2.2.12 tray pop-ups panel issue

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    T
    Yes, I am seeing this issue on Ubuntu with Java 8 and nxmc 2.2.12.
  • unknown type returned in externaltable request

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    I'm getting unknown type in the logs for an externaltable request. The request runs a powershell script which contains a command that returns text data separated by a |. The data that is returned is a text value and a number. Script to get data $s = "QueueName|MessagesReady"; $i = 1; $rabbitInfo = rabbitmqctl list_queues -q name messages_ready | ConvertFrom-Csv -delimiter "`t" -Header 'Name','MessagesReady' ForEach($item in $rabbitInfo) { $s = $s + "`r`n" + $item.Name + "|" + $item.MessagesReady; $i = $i +1; } echo $s I've also tried this as a script because the data returned is tab delimited and in the policy which contains the ExternalTable line i set separator to `t $s = "QueueName MessagesReady"; $rabbitInfo = rabbitmqctl list_queues -q name messages_ready echo $s $rabbitInfo 2019.03.07 15:12:29.118 *D* [CS-0(19)] Received message CMD_GET_TABLE (413) 2019.03.07 15:12:29.118 *D* [CS-0(19)] Requesting table "RabbitQueueNames" 2019.03.07 15:12:29.118 *D* [CS-0(19)] H_ExternalTable called for "RabbitQueueNames" (separator=0x0060 mode=E cmd="powershell c:\netxms\var\getRabbitQueueNames.ps1" 2019.03.07 15:12:29.118 *D* RunExternal called for "RabbitQueueNames" "Epowershell c:\netxms\var\getRabbitQueueNames.ps1" 2019.03.07 15:12:29.118 *D* RunExternal: command line is "powershell c:\netxms\var\getRabbitQueueNames.ps1" 2019.03.07 15:12:33.772 *D* [CS-0(19)] GetTableValue(): result is 0 (SUCCESS) 2019.03.07 15:12:33.772 *D* [CS-0(19)] Sending message CMD_REQUEST_COMPLETED (ID 413; size 584; compressed) 2019.03.07 15:12:33.772 *D* [CS-0(19)] Outgoing message dump:   ** 000000: 001D0048000002480000019D00000034 ...H...H.......4   ** 000010: 0000078078DAA5555B53D35010DE58E5 ....x..U[S.P..X.   ** 000020: 52116B05442C508B820FC0607F830FFA R.k.D,P....`....   ** 000030: 203338BE67521A4A86A685B4B5C32F82  38.gR.J....../.   ** 000040: DFC32FE2CB66B3392797BED84C722EFB ../..f.9'...Lr..   ** 000050: EDEDDB3DA744D422FBF7E8D8EBD31A0F ...=.D."........   ** 000060: CE938C3F65FF5B3238BF64CD6A8D7402 ...?e.[28.d.j.t.   ** 000070: 3DBAA019F9FC9E934721C655FA8DEF04 =.......G!.U....   ** 000080: 8F47039EFDC1D7A33EDD274A0D55D7F5 .G......>.'J.U..   ** 000090: 8BFFB45793B8FF9A76DB599C4D1AC166 ...W....v.Y.M..f   ** 0000A0: 04DD00B3016C9EB1DC11790B92103623 .....l....y...6#   ** 0000B0: 9A928BF98C7A58075801D9CEE26B02E1 .....zX.X....k..   ** 0000C0: B37C08D944EDD444BE6ED86199C4F152 .|..D..D.n.a...R   ** 0000D0: E45BF03EA45B3AA13BCDD3C4BD12DC8E .[.>.[:.;.......   ** 0000E0: 61E7049808CF186FEA6F49707BB9BC6C a......o.oIp{..l   ** 0000F0: 6C57ED2E0BBECEBC4DD5CE8AEC1F6A5C lW......M.....j   ** 000100: 767EB6BDEF6A6F55ED857405DDD45E5D v~...joU..t...^]   ** 000110: 79BAA46B8E3FA9582A7FAD71DBF2428E y..k.?.X*..q..B.   ** 000120: E2674DF121647186636063BD583FA07F .gM.!dq.c`c.X?..   ** 000130: 39FEDE685C71969EFA5D97FD0EF46790 9..h\q...]....g.   ** 000140: F4781C011557DBE7996FF0FB56F0C705 .x...W...o..V...   ** 000150: 3E7ACCA02BF58BD0832EE2E84B9F34B4 >z..+.......K.4.   ** 000160: CE89FFAABCDE3969EB065C6783259637 ......9i..\g.%.7   ** 000170: B52F4D3FC5BE7CAFFD72051F43C9C2A5 ./M?..|..r..C...   ** 000180: 1F4086A8679ACF86D6D9E47188EF6021 [email protected]..`!   ** 000190: 9F9BA2B74173CEE1067E62ADB9F8DF2A ....As...~b....*   ** 0001A0: F47579BE1F1497F44B156E5B70DBB0E6 .uy.....K.n[p...   ** 0001B0: 21D7D2CE00EE63053F562581DB115CB7 !.....c.?V%...\.   ** 0001C0: 50C798C5899E1B17DE2EF14CF93C85CA P..........L.<..   ** 0001D0: DB27E5B7FC7CA4B896E2CC788AE77657 .'...|.....x..vW   ** 0001E0: EF893E3C06B0726FE5BFA7FD6EF7D7C8 ..><..ro....n...   ** 0001F0: E85813BF2FF835E52BC9BBEDA4907CDD .X../.5.+.....|.   ** 000200: CAF9FCACF549EE87AAFA742AEECB3CEF .....I....t*..<.   ** 000210: 079AC7A2FB24B3FB45EFFFB2F399757D .....$..E.....u}   ** 000220: 95FE57E53FE3B5ECDE3CD4F8CD739743 ..W.?....<...s.C   ** 000230: 0277B4F0BEB04E21E31ECCFFCB67A70E .w....N!.....g..   ** 000240: DE36000000000000 .6......   ** code=0x001D (CMD_REQUEST_COMPLETED) flags=0x0048 id=413 size=584 numFields=52   ** 000010: [  1920] unknown type 120   ** 000018: [1532220240] unknown type 16   ** 000020: [1376873221] unknown type 68   ** 000028: [-2112896928] unknown type 127   ** 000030: [540227774] unknown type 103   ** 000038: [-2035907148] unknown type 181   ** 000040: [-540856350] unknown type 203   ** 000048: [664256216] unknown type 76   ** 000050: [-303178947] unknown type 167   ** 000058: [-67639080] unknown type 235   ** 000060: [-829191105] unknown type 101   ** 000068: [952067277] unknown type 106   ** 000070: [1035640857] unknown type 249   ** 000078: [1193395797] unknown type 250   ** 000080: [-1891171426] unknown type 253   ** 000088: [1054680906] unknown type 13   ** 000090: [-1946176425] unknown type 147   ** 000098: [1994086812] unknown type 77   ** message format error (invalid field size -602834665 at offset 0x0000A0) Example of what is returned from the powershell script when run from shell on the server QueueName|MessagesReady nursing|0 smart_submit|0 results|0 smart|0 nlp-queue|0 smart-error|0 nursing-error|2 adt|0 nlp-results-error|1 mfn|0 charges|0 charges-error|0 mongo-archive|0 dta|0 outbound_sender|0 results-bad_query_id|0 dta-error|0 images|0 query_submit|0 folder_Dump|0 mongo-log-archive|0 workflow|0 nlp-error|0 mfn-error|0 labs-error|0 query_sender|0 results-missing_acctnum|0 nlp-results|0 query_error|0 daily|0 query_inbound|0 labs|0 workflow-error|0 adt-error|0 smart_sender|0 results-error|0 outbound_submit-error|0 daily-error|0 images-error|2 outbound_submit|0 In the columns on the dci i have QueueNames and MessagesReady, I have tried all sorts of combinations for type, both string, queuename as string and messagesready as int. When i let the columns auto populate by running the query from the columns box it auto selected them both as int. I also have the setting to 60000 to allow the script command to complete in the policy
  • Dashboard element stacking

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    ahd-developA
    That fixed it. Thank you for your help. [image: Z2PSra7.jpg]
  • DCI was added by instance discovery message.

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    This means that you have a DCI that uses instance discovery (with {instance} in it). Multiple DCIs will be generated based on a list you configured to be used by that instance discovery DCI (see the Instance Discovery section of the DCI). Those generated DCIs will no longer have {instance} in it. That variable will have been replaced by an entry from the provided list. Those generated DCIs can be overwritten at any moment because: the contents of your list might change (leading to a new DCI being generated or an old one wiped) the instance discovery DCI itself might be changed, e.g. you might change the name, transform scripts, thresholds, etc.. These changes will be pushed down to the generated DCIs, too. You generally do not want to actually edit such a generated DCI. If you want to make a change, you want to make it on the primary instance discovery one (i.e. the one with the {instance})
  • v2.0.8 to v2.2.12 upgrade issue

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    C
    Hi Victor, One more comment regarding this issue: As I wrote the problematic nodes works properly but after all I found that in case of nodes with question mark the trap processing based event generation does not work. Only the threshold based DCI alarms works. BR, Zsolt
  • nxmc with Java 11

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    V
    Hi, you can also create symbolic link named "jre" within "nxmc" directory pointing to JRE 8 - nxmc will pick up that JRE then. Best regards, Victor
  • Server crash when deleting interfaces from node

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    V
    Hi! What OS you are using? Can you provide crash dump? Best regards, Victor
  • 0 Votes
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    V
    Hi, it is defined by agent parameter TunnelKeepaliveInterval, but same interval also used for sending keepalive packets in existing tunnels. Best regards, Victor
  • Agent to multiple IP (servers) connections

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    F
    Thanks :).