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  3. Unknown Interface problem

Unknown Interface problem

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    Santosh Khanna
    wrote on last edited by
    #1

    I have installed windows netxms on one of the machine which is connected to a VLAN port on a switch.

    The port is directly on WAN network. I have to monitor the servers on WAN.

    But Though I am able to ping the WAN nodes. Netxms still showing Interface Unknown ? why ?

    How to resolve it?

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    • V
      V
      Victor Kirhenshtein
      wrote on last edited by
      #2

      "unknown" interface is a pseudo interface object which is created when NetXMS server cannot get interface list from node either by SNMP or from NetXMS agent. Ensure that node is responding by SNMP or that NetXMS agent is installed.

      Best regards,
      Victor

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