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Multiple Polling and alerts

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  • S
    S
    Sympology
    wrote on last edited by
    #1

    Hi I'm having problem with Status polling.
    I have multiple services, some critical, so normal and some other bits of kit that needs to be monitored.
    In summary I have:
    Created 6 New Events & 3 Processing rules as well as 3 templates
    The event processing has different event processing
    Critical Site I have left as the default with email to Group A and Group B
    Non Critical, just Group A
    Other Devices Group A and Group C
    I created 3 templates.
    I removed the standard Status poller from all the monitored systems and applied the new templates to the relevant systems.
    They are showing as correct when I check a nodes data collection with the correct event processing.
    *****
    Now the issue
    The systems are still using the default alert i.e. what should email Group A and Group C is still defaulting to Group A and Group B.
    So a couple of questions, is it possible to have different status polling for nodes with different processing/ ig so how do I go about it?

    Thanks guys.
    Stu..

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    • V
      V
      Victor Kirhenshtein
      wrote on last edited by
      #2

      Hi!

      You probably need to show your event processing policy. I suppose there is a flaw in event processing logic.

      Best regards,
      Victor

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