create event with acknowledgements
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Hello.
I am wondering if I can create event when I clicked to acknowledge or sticky acknowledge in context menu.
In fact, i am trying to make multi process with one click
In my case :When I clicked to sticky acknowledgement on an alarm, I want to
mail a service ticket to my network provider,
sms to my manager about this alarm,
sms to my boss about my alarm.I see that I can do these by creating object tool but if I do so, i can not see if I send a ticket mail to my network provider and sent smss to people.
Is this possible ? thanks.
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Hi,
currently it's not possible. We can add appropriate hooks in the future, as idea looks useful. I'll regsiter this as feature request.
Best regards,
Victor -
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