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NetXMS Forum

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  3. Agent's Connectivity

Agent's Connectivity

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  • L
    L
    lindeamon
    wrote on last edited by
    #1

    Hi,

    i have found that agents do not restore their connection to the server automatically although i have configured them to use watchdog.
    i came across situations that the server crushed for some reason or after a power outage when the server started after the agents and i had to manually restart the agents.

    Regards,
    Lindeamon

    1 Reply Last reply
    0
    • V
      V
      Victor Kirhenshtein
      wrote on last edited by
      #2

      Hi,

      connections are from server to agents so it is server supposed to restore connections. Did you try manual status or configuration poll on any node?

      Best regards,
      Victor

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      0
      • L
        L
        lindeamon
        wrote on last edited by
        #3

        Hi Victor,

        yes, i can restore the connection manually but i do not want to do that, i want it to be manually.
        although i have 4 agents, i have created a container with filter script to capture all the nodes with agents and if i won't do a manual restore the bindings will be removed.
        i guess that this can be considered as a feature request.

        Best Regards,
        Lindeamon

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        0
        • J
          J
          jeffreyz
          wrote on last edited by
          #4

          I'm not sure if this is related, but each time I restart my machine running the NetXMS agent, the server loses connectivity with it permanently until I manually restart the agent (sudo service nxagentd restart).

          I am running v1.2.16 on both the server and agent.

          More specifically, after I restart the machine running the agent (running Debian 6), the "Last Values" view for this agent's DCIs display "<<ERROR>>" in NetXMS Management Console.

          I have tried polling configuration, status and the other polling options, but this does not help.

          It seems as if the agent is not starting properly when the Debian 6 OS starts up, but then running "sudo service nxagentd restart" on the agent machine seems to clear things up.

          I have looked at the agen'st log file and it indicates that the agent is started OK when the Debian OS machine boots up.

          Any ideas? Should I report this as a separate issue, instead of coupling it with the original poster's report here?

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          0
          • V
            V
            Victor Kirhenshtein
            wrote on last edited by
            #5

            Hi,

            can you check if TCP port 4700 is listening on this machine after initial agent bootup? If yes, is it reachable from server machine?

            Best regards,
            Victor

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