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  3. 2.0-M3 installed getting incompatible communication Protocal

2.0-M3 installed getting incompatible communication Protocal

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  • S
    S
    stevenlamb
    wrote on last edited by
    #1

    i recently installed a new server on Debian

    I installed from the Apt-get Repositories. it installed 2.0-M3. as best i can tell it seems to be installed and running correctly. I seem to be unable to find a MC that will connect to it successfully. i seem to get the error "Server uses incompatible version of communication protocol". i get this error when using the War file installed locally on tomcat. i get this error when i use the standalone webui. i have made sure that i downloaded the devel version of the ui.

    am i missing something. are there some log files to help track down what i am missing.

    Thanks

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    • V
      V
      Victor Kirhenshtein
      wrote on last edited by
      #2

      Hi,

      please send result of command

      netxmsd -v

      and version and build number shown in bottom right corner of Web UI login screen.

      Best regards,
      Victor

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      0
      • S
        S
        stevenlamb
        wrote on last edited by
        #3

        NetXMS Server Version 2.0-M2 Build 8009 (UNICODE)

        Version2.0-M-3 (8012)

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        • S
          S
          stevenlamb
          wrote on last edited by
          #4

          I feel a little silly assuming the version of server was M3, instead of M2. I have dug through the archives and and trying to get a M2 UI installed to see if this resolves my issue. I will update once I try this. I will also repost build numbers once I have done this

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          • S
            S
            stevenlamb
            wrote on last edited by
            #5

            I now feel double silly. it works with the correct version. thank you for your attention on this.

            to be clear. i followed the instructions on the youtube video and made a mistake assuming that the devel version was the same as what i got from apt. once i found the same version in the archives it worked as expected.

            SOLVED

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            • T
              T
              tomaskir
              wrote on last edited by
              #6

              @stevenlamb said in 2.0-M3 installed getting incompatible communication Protocal:

              I now feel double silly. it works with the correct version. thank you for your attention on this.

              to be clear. i followed the instructions on the youtube video and made a mistake assuming that the devel version was the same as what i got from apt. once i found the same version in the archives it worked as expected.

              SOLVED

              The NetXMS apt repo is currently being migrated to a singed repo and there are a few issues, causing 2.0-M3 to not be present in the apt repo yet.

              Should be resolved soon (hopefully).

              Sorry for the issues it caused you 🙂

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