Server crashes after a few minutes
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Hi,
now I have a big problem with netxms...
I made some changes to devices. Deleted a few, changed the snmp community on some others and changed the default community in discovery.
Suddenly the server crashed, means the service stopped.Now when I start it again, it runs a few minutes and then crashes again.
I test now with a disabled Active DiscoverAny ideas what I can do?
NetXMS 0.2.21
75MB MySQL Databasenetxmsd: show stats
Total number of objects: 5207
Number of monitored nodes: 142
Number of collectable DCIs: 724netxmsd: sh queues
Condition poller : 0
Configuration poller : 142
Data collector : 0
Database writer : 0
Event processor : 0
Network discovery poller : 0
Node poller : 1424
Routing table poller : 0
Status poller : 0Thanks,
Tom
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Seems ok with disabled Discovery... It now runs without crash, before it crashed after 3 minutes...
netxmsd: sh mutex
Mutex status:
g_hMutexIdIndex: unlocked
g_hMutexNodeIndex: unlocked
g_hMutexSubnetIndex: unlocked
g_hMutexInterfaceIndex: unlocked---------------------------------------------------------
netxmsd: sh queues
Condition poller : 0
Configuration poller : 0
Data collector : 0
Database writer : 0
Event processor : 0
Network discovery poller : 0
Node poller : 0
Routing table poller : 0
Status poller : 0 -
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it just happened again...
I deleted round about 10 devices and changed the discover parameters. After restarting netxms core the server crashes after about 3 minutes.
Server restart, crash after some minutes.
server restart, disable discover - server restart - crash after a few minutes.
server restart, now it runs for about 10 minutes without problems.
Any idea? I think it happend because I deleted some devices...
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On what operating system you run NetXMS server? If it is Windows, please add following lines to your netxmsd.conf
CreateCrashDumps = yes DumpDirectory = C:\This will cause server to create crash dumps in root of disk C:. You can set any other directory for dumps of course.
When it crashes again, please send dumps to [email protected].Best regards,
Victor -
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Hi,
the server runs normal now after activating the dump...
But I think there is a problem now with the pollers or discovering. Discover is activated, but no new devices are found until now.
Here is the output:
netxmsd: sh qu
Condition poller : 0
Configuration poller : 0
Data collector : 0
Database writer : 0
Event processor : 0
Network discovery poller : 0
Node poller : 3469
Routing table poller : 0
Status poller : 0netxmsd: sh poll
PT TIME STATE
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:41:01 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:41:01 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:41:01 wait
S 29/May/2008 13:41:01 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:41:01 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:41:01 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:41:21 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:41:01 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:41:01 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:41:16 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
S 29/May/2008 13:40:56 wait
C 29/May/2008 13:15:22 wait
C 29/May/2008 13:12:51 wait
C 29/May/2008 13:15:17 wait
C 29/May/2008 13:14:47 wait
R 29/May/2008 13:38:32 wait
R 29/May/2008 13:38:32 wait
R 29/May/2008 13:38:39 wait
R 29/May/2008 13:38:32 wait
R 29/May/2008 13:38:32 wait
D 29/May/2008 13:06:46 wait
N 29/May/2008 11:05:49 wait
N 29/May/2008 11:05:49 wait
N 29/May/2008 11:05:49 wait
N 29/May/2008 11:05:49 wait
N 29/May/2008 11:05:49 wait
N 29/May/2008 11:05:49 wait
N 29/May/2008 11:05:49 wait
N 29/May/2008 11:05:49 wait
N 29/May/2008 11:05:49 wait
N 29/May/2008 11:05:49 wait
A 29/May/2008 12:45:49 waitIs this a normal behavior?
DiscoverInterval is set to 6000 and active.
Greetings
Tom -
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Could you please type
dumpon server console to create core dump of server process and send it to us for analysis?
Best regards,
Victor -
Good morning,
update:
Discover found the new devices at about 8 pm.
queues at the moment (still increasing):
netxmsd: sh queue
Condition poller : 0
Configuration poller : 0
Data collector : 0
Database writer : 0
Event processor : 0
Network discovery poller : 0
Node poller : 77701
Routing table poller : 0
Status poller : 0I created the dump, but I think you can see all the devices and related community strings in it. For security reasons I renamed all community strings in the file, I hope it is still readable for you.
Link to the dump was sent to you per pn.
Thanks for the help,
Greetings
Tom
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