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  3. Connection to the Server is failed

Connection to the Server is failed

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  • M
    M
    miramira007
    wrote on last edited by
    #1

    Dear netXMS-Users & Team,

    i have installed on a linux distrubution (CentOS) the netXMS server with the embedded sqlite database. Then i started the server and the agend like the desciption in the official dokumentation.

    Then i installed the netXMS console on a windows client.

    But the connection is failed because timeout.

    I tryed to ping the server with the cmd --- > checked
    looked via ps if the server is running --> checked
    i set the default password and name --> checked

    I dont know which steps i should have to do to resolve this problem.
    Please give me help

    would welcome your response,
    mira

    1 Reply Last reply
    0
    • T
      T
      tomaskir
      wrote on last edited by
      #2

      Is the server in the same subnet as your PC or not?
       - its possible a transit firewall is allowing ICMP (ping), but not connection to NetXMS.

      Does the server have iptables, or any other firewall?
       - again, a firewall may be allowing ICMP (ping), but blocking NetXMS.

      1 Reply Last reply
      0
      • M
        M
        miramira007
        wrote on last edited by
        #3

        Hello,

        Thank you, i guess you are right.
        I checked my system with firewall-cmd --list-all
        and all ports are blocked.
        So Im trying to enblock some ports for netxms.

        Can somebody tell me, which port is the default port for netxms?

        Best regards,
        mira

        1 Reply Last reply
        0
        • Dani@M3TU
          Dani@M3TU
          Dani@M3T
          wrote on last edited by
          #4

          Console to server: TCP 4701
          Server to agent: TCP 4700

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          0
          • M
            M
            miramira007
            wrote on last edited by
            #5

            Hey,

            now i enblocked the port 4701
            (with firewall-cmd --list-all i say this here)
            ...
            ports: 4701/tcp
            ...

            but when i tried to log in with the client to my server
             it says: Connection refused: connect

            Best regards,
            Mira

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            0
            • V
              V
              Victor Kirhenshtein
              wrote on last edited by
              #6

              That usually means that server is not running. Check that netxmsd process is running and listening on port 4701.

              Best regards,
              Victor

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              0
              • M
                M
                miramira007
                wrote on last edited by
                #7

                Thank you. i solved this problem.  🙂 🙂 🙂

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