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  3. error during upgrade 2 0 2 :"service named netxmscore already exist" SOLVED

error during upgrade 2 0 2 :"service named netxmscore already exist" SOLVED

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  • M
    M
    MarkusO
    wrote on last edited by
    #1

    On a test server i am upgrading from 2.0 RC2 to 2.0.2.
    At the end of the 2.0.2 installation an error occurs : "service named netxmscore already exist" -->see attached screenshot

    Server OS : Windows 2008 Server R2 SP1
    Database : MySQL

    Followed upgrade instructions as below ( NetXMS Server Installation Guide 😞

    1. Download the latest version from https://www.netxms.org/download, if you don't have it. You will need Windows installer (named netxms-VERSION.exe, for example netxms-1.2.15.exe).
    2. Stop NetXMS server.
    3. Check database for possible inconsistencies:
      C:\NetXMS\bin> nxdbmgr check
      Proceed to the next step only if database checker does not report any errors!
    4. Run NetXMS installer and follow the prompts. Normally, you will not need to change any settings on installation wizard windows.

    Any suggestions for resolving this issue?
    Thanks in advance.

    Kind regards,
    Markus


    error during upgrade to 2 0 2 - service named NetXMSCore already exist.JPG

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    • M
      M
      MarkusO
      wrote on last edited by
      #2

      Solved this issue by :

      • removing all NetXMS installations (but keep the already existing MySQL database)
      • moving the whole (content of)  C:\NetXMS folder to an .old folder
      • installing netxms-2.0.2-x64.exe to a new folder c:\NetXMS
        <no errors occurred>
      • running c:\NetXMS\nxdbmgr -upgrade

      Everything working OK now in new NetXMS version 2.0.2 with the existing database.

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