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  3. Unable to Poll device configuration

Unable to Poll device configuration

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  • P
    P
    Phil Hutchison
    wrote on last edited by
    #1

    I added a server node but when I was typing in the IP I miss typed the IP. So it added the node and of course it could not poll the device. I changed the IP to the correct one and ran Pull -> Configuration(full). Now I am getting "Unable to get interface list from node" and "Interface "unknown" is no longer exist". I have deleted and re added the device and and still get the same result.

    I have manually set the snmp values through node properties to make sure they are correct. I have another snmp system monitoring this device right now and it is responding to snmp from that device and I have also downloaded another snmp walking tool to the NetXMS server and I can walk the server with that tool and get responses.

    Any Ideas?

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    • Z
      Z
      Tatjana Dubrovica
      wrote on last edited by
      #2

      So You set all SNMP configurations to this node Properties. After configuration poll there is still "No" in "Object Details"->"Overview"->"Capabilities"->"isSNMP"?
      Can you please attach a screenshot of your configuration?

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