Presets greater than 12 hour

[lmontano]

Hi Everyone.
I created a graph on netxms.
It's cool when I select a preset lower that 12 hours, see attachment (preset1.PNG)
But when I select a preset greater than 12 hours, information about day and hours disappear,see attachment(preset2.PNG).
How can I solve this?
Thanks for the help.
pd: sorry if I make a mistake, I don't speak english very well

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[victor]

Hi,

is it web or desktop client?

Best regards,
Victor

[lmontano]

I have the same problem with both consoles, desktop and web.
Netxms server(2.05) is installed on Windows Server 2012 + SQL server 2012
Netxms management console(2.05) is installed on Windows 10

Best Regards

[lmontano]

I have the same problem with the version 2.07.
Do I have the same problem if I use a linux distro?

[lmontano]

I have the same issue with version 2.08 and beta.
Is this a bug ?
Sorry, I want to make sure that I don't have anything wrong in my configuration.

[aalexson]

Victor back in November said this was a known bug.  I have not tried the release candidates to see if the problem was resolved.  I went from 2.06 to 2.08 (problem still persists).

https://www.netxms.org/forum/general-support/x-axis-legend-(time)-disappears/

[lmontano]

aalexson Thanks for the help.
Also to inform you. I tried version "2.1-M2" and the issue persist.
Maybe you know if this bug has a number?

[aalexson]

I do not know what the bug number is.  I couldn't find it and I have not hear back from Victor when I inquired about the bug number so that I could monitor it's status.

[victor]

Hi,

it was supposed to be fixed in 2.1-M2. Could you please give more details about your environment when 2.1-M2 is now working? Also, could you please try different browsers?

Best regards,
Victor

[aalexson]

Tatjana emailed me private and feels it is a timezone issue and was able to recreate this issue with my information.

I can confirm the issue occurs in the NetXMS Console for Mac, Chrome, Safari and Mozilla.

[lmontano]

@victor said in Presets greater than 12 hour:

Hi,

it was supposed to be fixed in 2.1-M2. Could you please give more details about your environment when 2.1-M2 is now working? Also, could you please try different browsers?

Best regards,
Victor

I have this issue with Netxms Console 2.1-M2 and previous, Web Console 2.1-M2 and previous(Chrome and Firefox).
I have used Windows7 64 bits +Sqlite and Windows server 2012 + MSSQL Server.

[alexjhart]

I'm still seeing this bug too. If I look at 1 day preset on a line chart from last values, the X-axis disappears (vs <12 hour). I'm seeing this on Netxms Console 2.1-M2 and Web Console 2.1-M2 (chrome), both from mac.

Also, related: https://www.netxms.org/forum/general-support/x-axis-legend-(time)-disappears/

[zev]

Fix is not yet released. It will be included in 2.0.9 and 2.1-M3. Now it is available only in development branch (bug was in UI so if anyonle will make buld form development is is required to rebuild console).