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  3. Trying to add agent behind firewall using another agent as proxy

Trying to add agent behind firewall using another agent as proxy

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  • cmorgC
    cmorgC
    cmorg
    wrote on last edited by
    #1

    As the title says really.
    I have a working agent (AGENT1) at a remote site, with EnableProxy = yes & EnableSNMPProxy = yes. Zoning is enabled on the server and the node I am trying to get connected (AGENT2) is inside its own zone, with the working agent set as all of the proxies.

    When I try to poll the status of AGENT2, I get this in the console...

    [07.10.2016 10:27:29] **** Poll request sent to server ****
    [07.10.2016 10:27:29] Poll request accepted
    [07.10.2016 10:27:29] Starting status poll for node AGENT2
    [07.10.2016 10:27:29]    Starting status poll on interface unknown
    [07.10.2016 10:27:29]      Current interface status is UNKNOWN
    [07.10.2016 10:27:29]      Starting ICMP ping via proxy
    [07.10.2016 10:27:30]      Interface is UNKNOWN for 198 polls (1 poll required for status change)
    [07.10.2016 10:27:30]      Interface status after poll is UNKNOWN
    [07.10.2016 10:27:30]    Finished status poll on interface unknown
    [07.10.2016 10:27:30] Node is still unreachable
    [07.10.2016 10:27:30] Finished status poll for node AGENT2
    [07.10.2016 10:27:30] Node status after poll is CRITICAL
    [07.10.2016 10:27:30] **** Poll completed successfully ****

    Started nxagentd on AGENT2 in debug mode, but nothing happens after saying press ESC to exit.
    Started nxagentd on AGENT1 in debug mode shows activity. When I poll the status of AGENT2, I see it trying to ping AGENT2...

    Requesting parameter "Icmp.Ping(<AGENT2 IP Address>)"

    but responding almost instantly with

    GetParameterValue(): result is 404 (UNKNOWN_PARAMETER)

    Any ideas why this is happening, or what I may be doing wrong?
    Cheers

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    • cmorgC
      cmorgC
      cmorg
      wrote on last edited by
      #2

      So I managed to get a connection, by using the FQDN instead of static IP in the node's properties.

      Strange.

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