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  3. SNMP agent is not responding

SNMP agent is not responding

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  • T
    T
    Tursiops
    wrote on last edited by
    #1

    Hi,

    We keep seeing systems reporting "SNMP agent is not responding", even though SNMP polling is working fine.
    It appears this happens when a Windows Server, that act as its own proxy for SNMP connectivity, reboots.

    Any ideas?
    Thanks

    1 Reply Last reply
    0
    • M
      M
      mclifford
      wrote on last edited by
      #2

      I am having a similar issue. Anyone else?

      1 Reply Last reply
      0
      • V
        V
        Victor Kirhenshtein
        wrote on last edited by
        #3

        Hi,

        it's hard to tell anything without more detailed diagnostic. Packet capture of SNMP packets to problematic node may help.

        Best regards,
        Victor

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        • T
          T
          Tursiops
          wrote on last edited by
          #4

          Hi Victor,

          In my case the nodes are the proxy nodes for a site and the SNMP traffic to them is tunneled through their own agent.
          When this happens though, the server will happily collect SNMP data from the node without any problems. It just doesn't cancel/remove the SNMP unreachable alert.

          This looks like it's related to https://track.radensolutions.com/issue/NX-1228?

          Cheers

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          0
          • V
            V
            Victor Kirhenshtein
            wrote on last edited by
            #5

            So you are getting "SNMP unreachable" events when proxy agent restarts, but no "SNMP OK" after proxy connection is restored, right?

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            • T
              T
              Tursiops
              wrote on last edited by
              #6

              Yes, that's correct.

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