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  3. Missing values return 0 falsely triggering thresholds

Missing values return 0 falsely triggering thresholds

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  • A
    A
    adimitrov
    wrote on last edited by
    #1

    Hello Team ,

    I am monitoring the up time of all my devices using NetXMS. During some circumstances NetXMS can't get any value from devices and fill that missing value with 0 (resulting in triggering false positive alarm for system reboot). Is this made by design and is there a way to fix this or some kind of workaround. Screenshot attached (in the database it looks like there is no value, but in the console application there is 0)

    Best regards,
    Adrian


    TimeoutIssueDB.jpg

    TimeoutIssue.jpg

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    • V
      V
      Victor Kirhenshtein
      wrote on last edited by
      #2

      Hi,

      how do you collect it - via agent or SNMP? And what NetXMS server version you are running?

      Best regards,
      Victor

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      0
      • A
        A
        adimitrov
        wrote on last edited by
        #3

        Hello Victor, team,

        I am using SNMP to collect this. The server version is 2.0.7 and the agents are NetXMS Core Agent Version 2.1-RC1 Build 9010 (UNKNOWN) (UNICODE).

        Best regards,
        Adrian

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