Upgrading agents

[blairmc96]

I upgraded the server to the latest version (2.2.4) and tried to push out a package of the new agent to all clients.

Some worked, but many didn't.

When I try to download and install the agent manually, I get this error:

"The program can't start because libcrypto.dll is missing from your computer.  Try reinstalling the program to fix this problem".

I've tried it on several servers, and all give me the same error.

I also tried an earlier agent version (2.1.2) and it gives me the same error.

Any help would be appreciated!

[Spheron]

Maybe it's same behaviour (for Windows systems) as described here:

https://www.netxms.org/forum/installation/install-agent-2-2-1-fails/msg23469/#msg23469

For me i stopped shedule and eventlog services and starter afterwards. After that, i can install NetXMS Agent.

sc stop NetXMSAgentdW32
sc stop Schedule
sc stop eventlog
sc start eventlog
sc start Schedule

After that running the NetXMS installer.

Greets
Marco

[blairmc96]

Thank you for the reply!

I tried that, but even as admin, I didn't have access to stop some of those.

So far, if I just click ok and close twice when installing, it runs through and installs and I can poll the agent with no problem.