Windows Console nxmc.exe not starting

[twenrich]

Hi,

on one of out workstations nxmc refuses to start.
We are not aware of any changes to this specific system (the console runs fine on other similar Windows installations).

This is an installation including the Java Runtime.

We tried

• nxmc.exe -clean
• reinstalling console (including the embedded JRE)
• rebooting the system (several times)

Do you have any hints in this regard ?

Please find below an excerpt from the logfiles (complete logs are attached).

Thank you very much,

Thomas

!SESSION 2019-02-06 12:00:24.329 -----------------------------------------------
eclipse.buildId=unknown
java.version=1.8.0_144
java.vendor=Oracle Corporation
BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=en
Command-line arguments:  -os win32 -ws win32 -arch x86_64 -data @user.home/.nxmc/data

!ENTRY org.eclipse.osgi 4 0 2019-02-06 12:00:27.036
!MESSAGE An error occurred while automatically activating bundle org.netxms.ui.eclipse.console (296).
!STACK 0
org.osgi.framework.BundleException: Exception in org.netxms.ui.eclipse.console.Activator.start() of bundle org.netxms.ui.eclipse.console.
	at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:734)
	at org.eclipse.osgi.framework.internal.core.BundleContextImpl.start(BundleContextImpl.java:683)
	at org.eclipse.osgi.framework.internal.core.BundleHost.startWorker(BundleHost.java:381)
...
Caused by: java.lang.UnsatisfiedLinkError: org.eclipse.swt.internal.C.PTR_sizeof()I
	at org.eclipse.swt.internal.C.PTR_sizeof(Native Method)
	at org.eclipse.swt.internal.C.<clinit>(C.java:24)
	at org.eclipse.swt.widgets.Display.<clinit>(Display.java:138)
	at org.eclipse.jface.resource.ImageDescriptor.createImage(ImageDescriptor.java:227)
....
Root exception:
java.lang.UnsatisfiedLinkError: org.eclipse.swt.internal.C.PTR_sizeof()I
	at org.eclipse.swt.internal.C.PTR_sizeof(Native Method)
	at org.eclipse.swt.internal.C.<clinit>(C.java:24)
	at org.eclipse.swt.widgets.Display.<clinit>(Display.java:138)
	at org.eclipse.jface.resource.ImageDescriptor.createImage(ImageDescriptor.java:227)
	at org.eclipse.jface.resource.ImageDescriptor.createImage(ImageDescriptor.java:205)
	at org.netxms.ui.eclipse.console.resources.SharedIcons.init(SharedIcons.java:152)
	at org.netxms.ui.eclipse.console.Activator.start(Activator.java:61)
....

---

Logfile_Netxms.txt

ATT94856.log

[twenrich]

This is solved by now.

nxmc worked again after we uninstalled & reinstalled nxmc (maybe the machine got restarted between, before or after these steps).