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NetXMS Forum

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  3. Unable to Start Netxms Server

Unable to Start Netxms Server

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  • C
    C
    clifford
    wrote on last edited by
    #1

    Hi
    We have upgraded Netxms Server from version 2.2.9 to 2.2.12.
    Server was working fine till today but now Server is not starting. We have attached logs and Crash Dump attached below.

    Server OS is Centos 7.

    Thanks.


    netxmsd_log_output.txt

    Crash_Dump_Output.txt

    1 Reply Last reply
    0
    • V
      V
      Victor Kirhenshtein
      wrote on last edited by
      #2

      Hi,

      this is a bug in delayed action execution. As temporary workaround you can find and delete in database scheduled tasks of type "Execute.Action". You can find them using the following query:

      SELECT * FROM scheduled_tasks WHERE taskid='Execute.Action';

      We will provide fix soon.

      Best regards,
      Victor

      1 Reply Last reply
      0
      • C
        C
        clifford
        wrote on last edited by
        #3

        Hi Victor,

        I have found output as mentioned below, Kindly suggest.

        MariaDB [netxms]> SELECT * FROM scheduled_tasks WHERE taskid='Execute.Action';
        +-----+----------------+----------+---------------------------------+----------------+---------------------+-------+-------+-----------+----------------------------------------------+----------+
        | id  | taskId        | schedule | params                          | execution_time | last_execution_time | flags | owner | object_id | comments                                    | task_key |
        +-----+----------------+----------+---------------------------------+----------------+---------------------+-------+-------+-----------+----------------------------------------------+----------+
        | 161 | Execute.Action |          | action=4;event=27072333;alarm=0 |    1551441959 |                  0 |    8 |    0 |  2746274 | Delayed action execution for event SYS_IF_UP |          |
        | 162 | Execute.Action |          | action=4;event=27072335;alarm=0 |    1551441959 |                  0 |    8 |    0 |  2746274 | Delayed action execution for event SYS_IF_UP |          |
        | 163 | Execute.Action |          | action=4;event=27072336;alarm=0 |    1551441959 |                  0 |    8 |    0 |  2746274 | Delayed action execution for event SYS_IF_UP |          |
        +-----+----------------+----------+---------------------------------+----------------+---------------------+-------+-------+-----------+----------------------------------------------+----------+
        3 rows in set (0.00 sec)

        Thank you

        1 Reply Last reply
        0
        • V
          V
          Victor Kirhenshtein
          wrote on last edited by
          #4

          Hi,

          try to delete them from database (can do that with query DELETE FROM scheduled_tasks WHERE taskid='Execute.Action';)

          Best regards,
          Victor

          1 Reply Last reply
          0
          • C
            C
            clifford
            wrote on last edited by
            #5

            Thanks Victor

            That Worked

            Regards
            Clifford Dsouza

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            • C
              C
              clifford
              wrote on last edited by
              #6

              Hi Victor

              Has the bug "delayed action execution" been addressed in 2.2.13

              I'm currently using 2.2.12 and my server crashes quite often, it only starts after i manually delete the tasks from the database. will the upgrade solve the issue

              Regards

              Clifford Dsouza

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              0
              • V
                V
                Victor Kirhenshtein
                wrote on last edited by
                #7

                Hi,

                yes, it was fixed in 2.2.13. We also plan release 2.2.14 next week.

                Best regards,
                Victor

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