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  3. Cannot lock user database: Access denied

Cannot lock user database: Access denied

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  • Dani@M3TU
    Dani@M3TU
    Dani@M3T
    wrote on last edited by
    #1

    Hi
    I just set up a new 'normal' local user (read only rights) in NetXMS 2.2.13. Logon in Webinterface is ok, but logon in management console gives error:'Open user databse' has encountered a problemCannot lock user database: Access denied
    Any ideas?
    thanks
    Dani

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    0
    • V
      V
      Victor Kirhenshtein
      wrote on last edited by
      #2

      Hi,

      most likely you had user database view open when did logout. Console remembers opened views and try to reopen them at login. Because current user does not have access rights to user database, it gets this error. Just close user database view of it is open and on next login there will be no error.

      Best regards,
      Victor

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      • Dani@M3TU
        Dani@M3TU
        Dani@M3T
        wrote on last edited by
        #3

        Hi Victor
        That was it!
        thanksDani

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