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  3. Very slow when terminate/solve alarms

Very slow when terminate/solve alarms

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  • H
    H
    hitzi
    wrote on last edited by
    #1

    Hi,

    when I terminate/solve for example 10 alarms at once it could last up to 3-4 minutes until the alarms are really terminated - I even get a timeout on the webui. The process netxmsd.exe consumes 25-30% CPU in all this time. Why does this happen and why is it so slow?

    NetXMS runs on a Windows 2012 R2 Server with a MSSQL Express database.
    show stats:
    Objects: 1897
    Monitored nodes: 301
    Collectible DCIs: 3936
    Active alarms: 34931

    There are not that many nodes but the database size is 7GB. Why is this db so big and could this the problem which slows down terminating/solving alarms? I already shrinked/compress the db- this reduced the size from 8,5GB to 7GB.

    show pollers: results most of the time is one object from type stat. From time to time there are more pollers.

    The screenshot is from the time when I terminated 10 alarms at once.


    netxms.jpg

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    • V
      V
      Victor Kirhenshtein
      wrote on last edited by
      #2

      Hi,

      this is most likely related to relatively large total number of active alarms. We will investigate this further.

      Best regards,
      Victor

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      • H
        H
        hitzi
        wrote on last edited by
        #3

        Thank you.

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        • V
          V
          Victor Kirhenshtein
          wrote on last edited by
          #4

          Update: we have found bug in alarm termination code, in upcoming release 2.2.14 this issue will be fixed.

          Best regards,
          Victor

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